advanced driver assistance systems News

Claims Business: Crawford & Co., Auto Techcelerators, Roost

Crawford Gives ‘Lookers’ Access to Hover App Crawford & Co. has expanded its partnership with technology company Hover to include the 45,000 independent contractors who belong to its WeGoLook network. The Atlanta-based claims management company in 2020 announced a partnership …

New NHTSA Chief: Agency to Scrutinize Auto-Driver Technology

WASHINGTON (AP) — The new head of the government’s road safety agency says it will intensify efforts to understand the risks posed by automated vehicle technology so it can decide what regulations may be necessary to protect drivers, passengers and …

Viewpoint: Automobile Safety Rating System is Failing Consumers

The 5-Star Safety Rating Program that Americans use when shopping for new passenger vehicles “fails consumers” by not including collision-avoidance and other technology in the ratings and is approaching “near irrelevance,” National Transportation Safety Board Chair Jennifer Homendy said. In …

Tesla Faces Increase in Complaints Over ‘Phantom Braking’

Tesla Inc. is facing stepped-up scrutiny from US regulators who have received 758 complaints of cars made by the company that suddenly brake at high speeds, more than double the number of reported incidents earlier this year. Complaints alleging unexpected …

Independent Shops Pushing Back as Safelite Pushes for Auto Glass Laws

Safelite AutoGlass has hired lobbyists at statehouses across the country as it seeks legislation that it says will protect consumer safety by ensuring that the sensors and cameras used for advanced driver assistance systems are properly recalibrated after replacement or …

CCC: ADAS Calibration Crucial, but What Should it Cost?

The growing number of vehicles equipped with advanced driver assistance systems may be creating opportunities for mischief by collision repair shops. A new report by CCC Intelligent Solutions found that the line-item charge for calibrating ADAS devices at a car …

Condo Collapse and COVID Court Rulings Among the Top Stories for 2021

The collapse of a Miami-area condominium tower and efforts to achieve a fair resolution for the victims was the Claims Journal’s top story in 2021. Readers were also keenly interested in court rulings involving litigation by policyholders seeking coverage for …

CCC Says Shortage of Repair Technicians Adding to Pressure on Auto Claim Costs

If a shortage of replacement parts and growing claim severity are not enough to contend with, auto insurers are also coping with a labor shortage among auto repair shops that is driving up claim costs, according to CCC Intelligent Solutions. …

Fast Advances in Technology Adding to Friction Between Insurers and Repairers

Waseem Tarabishi insists that employees at his San Diego-area collision repair shop take the online classes they need to maintain their technical certifications while on the clock so he can make sure they are paying attention. After buying CollisionTech in …

Mercedes Bets on Evolution as Tesla Touts Revolution in Automated Driving

IMMENDINGEN, Germany — As Tesla touts the cutting-edge nature of its new Full Self Driving software, rival Mercedes-Benz says it has developed a similar system but stops short of allowing members of the public to take it on urban roads. …