Artificial Intelligence & Insurance Fraud

Overview

This report seeks to help explain the differences in the various technologies and AI techniques used to detect insurance fraud. The study includes the findings from an online survey of 30 insurers representing a significant share
of the property/casualty insurance market.

In addition this report includes comments from interviews with several leading insurers that have successfully implemented AI into their anti-fraud technology.

Finally, this report includes a brief outline of some of the public policy issues relating to the use of AI in insurance. While most do not directly impact the use of AI in fraud detection, they may be useful in supporting a better overall understanding of the broader use of AI in insurance.

We thank the Coalition Against Insurance Fraud for sharing this report with our audience.

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