Denver authorities have disciplined 17 employees and fired one over delays in responding to calls.
In one instance, a man called 911 when someone broke into his home last November and no police officers responded.
Denver 911 emergency operations manager Ernest Franssen tells to KMGH-TV there was no excuse for the delay responding to the break-in. The department says it changed procedures in January to improve service.
Copyright 2026 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Was this article valuable?
Here are more articles you may enjoy.
Spanish Train Crash Kills at Least 64 People South of Madrid 
Burned by Fire, Malibu’s Million-Dollar Mansions Face a New Threat: El Niño 
Florida Sues Climate Modeler First Street Over Home Risk Scores 
New US Data Centers Projected to Emit More Carbon Than All of Mexico 
Want to stay up to date?
Get the latest insurance news
sent straight to your inbox.