The Federal Emergency Management Agency (FEMA) has a toll-free Helpline number that Californians can call to get information about disaster assistance.
Those who have registered for state and federal disaster assistance after the December-January flooding can call the FEMA toll-free number, 1-800-621-FEMA (3362), and select the Helpline option to update their application or receive information about the application or available assistance programs. Hearing and speech impaired individuals may call (TTY) 1-800-462-7585. It is important that persons registered with FEMA provide a current address and phone number if they move.
Helpline representatives are available from 8 a.m. to 6 p.m. Monday through Saturday to answer questions about the assistance process or the status of applications. Residents who had damage in the flooding must register with FEMA at the toll-free 800 numbers to start the process for federal and state assistance.
Counties whose residents and businesses of all sizes are eligible for disaster assistance are Contra Costa, Del Norte, El Dorado, Lake, Marin, Mendocino, Napa, Nevada, Sacramento, Shasta, Siskiyou, Solano and Sonoma.
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