Louisville, Ky.-based Kentucky Farm Bureau Mutual Insurance Co. deployed Guidewire ClaimCenter as its next generation claims management system. ClaimCenter replaces KFB’s legacy claims system.
KFB said it deployed ClaimCenter to improve its levels of customer service to insureds, claimants and agents and to automate its claims processes while reducing cycle time for claims processing. Approximately 1,000 users (300 of which are claim personnel) are now in production with ClaimCenter, serving the needs of KFB’s over 470,000 member families.
ClaimCenter’s technology allows KFB to have real-time views into its claims handling processes and adjuster workloads and has improved communication between its Claims and Underwriting teams.
Guidewire ClaimCenter is an end-to-end claims system for property/casualty insurance.
Source: Kentucky Farm Bureau Mutual Insurance Co.
www.kyfbins.com.
Was this article valuable?
Here are more articles you may enjoy.
NYC Travel Snarled by Snow as Central Park Gets 15 Inches 
‘Structural Shift’ Occurring in California Surplus Lines 
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers 
AI Got Beat by Traditional Models in Forecasting NYC’s Blizzard 
Want to stay up to date?
Get the latest insurance news
sent straight to your inbox.