Hindsight is 20/20 and had I done my homework, I wouldn’t have gotten caught up in this extended warranty madness.
I was one of the lucky ones to buy a contract with Capital Assurance as the claims administrator. I have gone through numerous channels to cancel my policy and the timing of this company’s transition couldn’t have come at a worst time. I’m told my contract is in refund status but I’m not holding my breath. Lesson 1: do homework; find out if a company is legitimate and lesson 2: do not ever fork over money to a RRG company. Dealing with MEPCO, National Auto Warranty aka Dealer Services and Ultimate Warranty Corporation has been a hellish nightmare. I’ve paid out almost $3,000 on a contract that is basically worthless.
I am still waiting on a check for a tow bill that I submitted 6 weeks ago. I have been told it is in processing and usually takes 6 – 8 weeks for payment.
Today my vehicle is in the shop again and when the mechanic called for authorization to repair the vehicle he was told all monies are frozen and we would have to pay the bill and submit it for payment. Again, they didn’t know when or if we would receive a check covering the repair minus the deductible.
I feel as if I have been treated unfair and want a refund…. I still do not know for sure what is going on….. I never received anything advising me of a problem with this company.
These scamming warranty companies, mine was car Warranties Direct, open under a new name as soon as the old one closes. This assurance company probably won’t pay a dime..
I have also had problems with Ultimate Warranty Corporation which was rolled up into Capital. I have since found out my warranty is crap just like my car because Capital won’t honor the warranty!
I tried for 3 days to get an authorization to fix my vehicle. I was told that Ultimate was going through restructuring. I needed my vehicle so my mechanic fixed it and I faxed in the claim. Now they are saying it was not preauthorized and denied the claim. They tried to tell me I was trying to committ fraud. I don’t know how these people sleep at night.
Well let me say this Ultimate Warranty Corp sure took my money right away when I bought my new car.So now I had to have repairs done that ARE COVERED,and I had to pay for this up front.What a load of crap since I didn’t receive any notice from this So called Ultimate Warranty Corp.I had to pay just about $600.00 out of my own pocket on 12/11/2007.I payed big money for this service so where is my money.Thank You.Greg
I have contacted the Attorney General in Iowa and they are looking into this matter. Don’t know if anything will come out of it, but it’s worth a try. I’ll let everyone know what happens.
I too have an “unpaid claim.” However, Utlimate Warranty (if that is still their name) advised my dealership that they “honored the claim,” however, I have to PAY it in advance, and send them the paperwork for future (won’t hold my breath) reimbursement. This is “Warranty Gold” all over again!!! (I know, I got stuck with them too!!) This goes to show you, purchase the manufacturer’s warranty…i.e., Honda, Nissan, GMC, etc., for peace of mind!!
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Hindsight is 20/20 and had I done my homework, I wouldn’t have gotten caught up in this extended warranty madness.
I was one of the lucky ones to buy a contract with Capital Assurance as the claims administrator. I have gone through numerous channels to cancel my policy and the timing of this company’s transition couldn’t have come at a worst time. I’m told my contract is in refund status but I’m not holding my breath. Lesson 1: do homework; find out if a company is legitimate and lesson 2: do not ever fork over money to a RRG company. Dealing with MEPCO, National Auto Warranty aka Dealer Services and Ultimate Warranty Corporation has been a hellish nightmare. I’ve paid out almost $3,000 on a contract that is basically worthless.
I have been trying all morning to try to file a claim under Capital Assurance. What number did you use?
I am still waiting on a check for a tow bill that I submitted 6 weeks ago. I have been told it is in processing and usually takes 6 – 8 weeks for payment.
Today my vehicle is in the shop again and when the mechanic called for authorization to repair the vehicle he was told all monies are frozen and we would have to pay the bill and submit it for payment. Again, they didn’t know when or if we would receive a check covering the repair minus the deductible.
I feel as if I have been treated unfair and want a refund…. I still do not know for sure what is going on….. I never received anything advising me of a problem with this company.
These scamming warranty companies, mine was car Warranties Direct, open under a new name as soon as the old one closes. This assurance company probably won’t pay a dime..
My warranty company Car Warranties Direct is just as phony as the aSSURANCE COMPANY BACKING IT
I have also had problems with Ultimate Warranty Corporation which was rolled up into Capital. I have since found out my warranty is crap just like my car because Capital won’t honor the warranty!
I tried for 3 days to get an authorization to fix my vehicle. I was told that Ultimate was going through restructuring. I needed my vehicle so my mechanic fixed it and I faxed in the claim. Now they are saying it was not preauthorized and denied the claim. They tried to tell me I was trying to committ fraud. I don’t know how these people sleep at night.
Well let me say this Ultimate Warranty Corp sure took my money right away when I bought my new car.So now I had to have repairs done that ARE COVERED,and I had to pay for this up front.What a load of crap since I didn’t receive any notice from this So called Ultimate Warranty Corp.I had to pay just about $600.00 out of my own pocket on 12/11/2007.I payed big money for this service so where is my money.Thank You.Greg
I have contacted the Attorney General in Iowa and they are looking into this matter. Don’t know if anything will come out of it, but it’s worth a try. I’ll let everyone know what happens.
I too have an “unpaid claim.” However, Utlimate Warranty (if that is still their name) advised my dealership that they “honored the claim,” however, I have to PAY it in advance, and send them the paperwork for future (won’t hold my breath) reimbursement. This is “Warranty Gold” all over again!!! (I know, I got stuck with them too!!) This goes to show you, purchase the manufacturer’s warranty…i.e., Honda, Nissan, GMC, etc., for peace of mind!!