Fla.’s Citizens to Hold Policyholder Public Forum

Citizens Property Insurance Corp. will hold an open forum May 15 in Fort Lauderdale for policyholders and members of the public to discuss customer service plans, solicit suggestions for improvement and offer individual help for policyholders with questions about their coverage.

“This forum is the first of four we will hold across the state so our policyholders and members of the public can meet us face-to-face and share their ideas about how we can improve our customer service,” said Scott Wallace, president of Citizens.

Bruce Douglas, chairman of the Citizens Board of Governors, will open the forum at 2 p.m. at the Sheraton Hotel, Fort Lauderdale International Airport, 1825 Griffin Road. His remarks will be followed by presentations covering customer service improvements, rate reductions and rollbacks, mitigation, new options for wind coverage and a question-and-answer session with the audience.

The forum is open to the public.

Source: Citizens Property Insurance Corp.