New Orleans-based Hartwig Moss Insurance Agency announced it has established temporary offices in Mandeville, La., in the wake of Hurricane Katrina. The company said it has limited phone services but that its landlines are working and it expects additional phone lines to be installed by Sept. 16.
The company’s contact information is as follows:
Hartwig Moss Insurance Agency
100 Mariners Blvd.
Mandeville, LA 70448
Tel. (985) 727-4800
Toll Free (800) 569-6123
Fax (985) 727-4886
www.hmia.com (Web site expected to be operational by Sept. 16)
Hartwig Moss has also restored its e-mail service and may be contacted at it regular e-mail addresses. Generally, those e-mail addresses are in the format as follows: “Employee First Name”@hmia.com
Example for contacting President Robby Moss: Robby@hmia.com.
The company said it now has access to its customer’s policy information, having converted the data from its server to an online system. It encourages its customers to contact the agency by the methods above, and so they can assist customers in gathering their policy information and getting their claims filed.
The agency also listed the following toll free claims numbers for insurance companies it represents:
Personal Insurance Customers (Home, Auto & Flood):
*American Reliable (FLOOD)- (800) 245-1505
*Chubb- (800) 252-4670
*Citizens- LA Fair Plan- (800) 931-9548
*Encompass- (800) 588-7400
*Farmers- (800) 435-7764
*Fireman’s Fund- (888) 347-3428
*Hanover- (800) 628-0250
*Drive Insurance from Progressive- (800) 274- 4499
*Republic Insurance- (800) 451-0286
*Safeco- (800) 332-3226
Commercial Insurance Customers:
*American Reliable (FLOOD): (800) 245-1505
*Chubb: (800) 252-4670
*CNA: (877) 262-2727
*Hanover: (800) 628-0250
*Republic: (800) 451-0286
*Safeco: (800) 332-3226
*St. Paul Travelers: (800) 238-6225
*United Fire Group/ Lafayette: (800) 747-1396
*Zurich: (800) 987-3373
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