Business News: Betterview, ASSI, DUAL Commercial

August 3, 2018

Betterview Launches New AI Driven Roof Report to Immediately Identify Roof Condition & Characteristics

Betterview announced the release of Property Profile, which uses satellite & aerial imagery, along with a growing number of other data attributes like historical weather, to determine the condition and characteristics of a roof and the risk of future insurance claims. Betterview’s risk scoring is based on proprietary data and algorithms developed through its extensive property inspection experience and customer feedback.

Insurers may use Property Profile throughout the property insurance lifecycle, including during quoting, underwriting and loss control, claims and for cat modeling and response.

The product is being utilized by insurers, including Argo Insurance.

“Roof failures at a retail location are some of the most expensive we face as an insurer of supermarkets and restaurants,” said Rooney Gleason, president, Argo Insurance – US Grocery & Retail. “Beyond the obvious property losses, it can lead to food spoilage claims and significant business interruption claims. But what is often not discussed is that failing roofs often lead to costly third-party liability claims when customers have accidents as a result of poor premises maintenance. Betterview’s Property Profile helped us to uncover significant roof problems at multiple store locations that our customers were not aware of. This allowed them to address these issues with their landlord, or directly if they are the owner of the building, to reduce the likelihood of a roof related property and/or liability claim.”

Property Profile provides roof scores and characteristics via API or accessed via Betterview’s platform by typing in an address or uploading an Excel spreadsheet or CSV file. Additional data points available with each Property Profile include property characteristics, historical weather, natural hazard risk, historical imagery, and more. Additional characteristics that can be detected include roof shape and damage, tree overhang, ponding and rust.

The product was developed in response to feedback from customers who wanted information about buildings and properties faster and cheaper. While decreasing costs have improved ROI for drone inspections, insurers are still limiting their drone usage to high ROI use cases.

Betterview has launched a new website (, which features an ROI calculator for services, new industry solutions page and more.

New Collision Reporting Center Set to Open in Virginia

Accident Support Services International Ltd. (ASSI), facilitators of collision reporting to the insurance industry, announced the opening of its’ newest U.S. Collision Reporting Center (CRC) in partnership with the City of Hampton and
the Hampton Police Department in September 2018.

The Hampton CRC will be the 36th center to open in North America and second in the state of Virginia.

ASSI’s goal is to facilitate an active partnership between the police and insurers in post-accident care by providing
exceptional customer service, advice and assistance to citizens involved in an accident with branded handouts and
material from their insurance provider. By providing insurers with all relevant facts of the loss (first notice of loss) including
documentation and photographs of all parties within hours of the collision as their reporting to police, we help reduce
claim cycle times and related costs. The program helps to increase penetration of carriers’ preferred appraisal resources,
improve customer service, and reduce the likelihood of physical damage and bodily injury fraud, while enabling Insurers
to significantly improve claim outcomes and policyholder retention by streamlining the claims reporting and settlement
process. For police, the program allows them to redirect scarce resources to higher priorities while still overseeing
important public safety aspects or accident reporting.

We look forward to offering policyholders in the city of Hampton with a one stop collision reporting and vehicle claim
support services and offering U.S. insurers the many first notice of loss opportunities and benefits now enjoyed by citizens
and the insurance industry through our 36 reporting centers.

For more information on ASSI, please visit

DUAL Commercial LLC Adds Admitted Package to Their Enhanced Habitational Program

DUAL Commercial announced the expansion of their Habitational segment to include an admitted package option for risks in California. This product is designed for apartment buildings and mixed-use apartments with ground floor mercantile. There are no age restrictions and no minimum premium.

There is an optional Commercial Property Broadening form, which provides coverage for Accounts Receivable, Valuable Papers and Records, Business Income and Extra Expense, Property of Others, Fine Arts, Outdoor Signs, Money and Securities, Employee Dishonesty, Ordinance or Law, Electronic Data, Fire Department Service Charge, Pollutant Clean Up and Removal, Broad Water Damage, and Fire Extinguishers Systems Expense. Also, Mortgagees, Loss Payees, and Additional Insureds can be included at no extra charge.

Coverages include employee dishonesty, business income with up to 180 days extended period of indemnity, ordinance or law, sewer back-up, hired and non-owned auto, employee benefits liability, equipment breakdown (included).


• Property: up to $25M TIV per location in-house, $45M on referral basis

• General Liability: $1M/$2M or $2M/$4M; $10M policy cap

• Crime: Employee Dishonesty up to $100,000

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