The Allstate Corporation named Pam Dufour president of Allstate Roadside Services effective September 22, 2014. In this role, Dufour will lead all business operations of Allstate Roadside Services, including developing strategies for operational performance, managing call center operations and leveraging state-of-the-art technology.
She will report to Kathy Mabe, president, Business to Business of The Allstate Corporation.
Dufour has served in a number of leadership roles in roadside and rescue services, customer service, claims management, marketing and sales.
Before joining Allstate, she served as senior vice president and chief operations officer for Allianz Global Assistance USA and the Americas Region.
Source: The Allstate Corporation
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