The cameras were rolling at the PLRB/LIRB 2011 Western Regional Adjusters Conference in Sacramento, Calif., last month. While presenters led continuing education classes attended by nearly 500 conference registrants, PLRB technical specialist, Tim Havlir, recorded footage of some of the interactive sessions as a basis for several new distance learning modules. This marks the first time module material was recorded at one of the regional adjusters’ conferences.
Sessions taped at the conference include, “Handling Severe Loss Claims,” a casualty insurance session presented by Kyle Roehler; “Condominium Loss Adjustments,” a property insurance session featuring Evan Williams; and David Krouk’s casualty insurance session, “Expected or Intended Conduct.”
Havlir said conferences, such as the Western Regional Adjusters Conference, provide excellent opportunities to capture dynamic presentations that address critical claim issues in the industry.
The PLRB/LIRB offers members a variety of classes, many with continuing education credit, as distance learning modules. The sessions are an effective, efficient way to educate adjusters and satisfy state licensing requirements.
Not all instructional material for modules originates from conference sessions. Presenters may visit the PLRB/LIRB offices to tape segments in the association’s studio. Modules may also be a combination of taped conference and studio sessions, as well as footage recorded at other locations.
In deciding which classes to record, the PLRB/LIRB takes a close look at content making sure there’s enough information to satisfy state curriculum requirements.
Content is discussed in advance with conference presenters, said Havlir.
Because distance learning modules take months to develop, Havlir can’t pinpoint a projected date for the new modules’ debut. He advises eager claims professionals to watch for announcements at PLRB’s website, www.plrb.org.
Based in Downers Grove, Ill., the Property Loss Research Bureau and the Liability Insurance Research Bureau are associations of property and casualty insurance companies that provide coverage research, education and technical assistance, as well as catastrophe services for its member companies.
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