Penske Offers Real Time Truck Claims Management Service

Penske Truck Leasing now offers Claims InSite, a collision management solution, to complement its North America truck collision repair centers.

Claims InSite is designed to facilitate management of the entire accident process in real time, from incident reporting to ensuring vehicles are repaired in a quick, efficient and cost-effective manner.

It also identifies collision repair centers and finds the best locations for chassis, body and trailer repairs, complete vehicle refinishing, and frame and alignment work for commercial trucks and vehicles via a national network.

Developed in collaboration with The CEI Group Inc., Claims InSite promises to expedite the end-to-end accident management process—managing physical damage claims; identifying high-quality, cost-effective collision repair facilities; capturing metrics and statistical analyses of accident reports; and securing payment from at-fault parties.

When an accident occurs, Penske customers can call the 24-hour, seven-day per week Claims InSite national call center for assistance. They can track progress in real-time through the password-protected site, located at MyFleetAtPenske.com.