CONGRESS, it is time to make companies liable for these types of crimes. If you (AIG) want to store my personal information, you should take full responsibility to protect it. It is a minimal investment to encrypt sensitive information that is being stored in a company’s database system. When a company becomes liable for personal information, they will then take the necessary actions to secure it. Make them held accountable for storage of our personal information via laws, it is only then will they take this seriously.
I am appalled by Medical Excess LLC and by AIG and their lack of leadership and I am in contact with my congressman. I suggest we all do the same. This will continue to occur until companies are held accountable for their decisions and actions with storing our sensitive information. Shame on your companies CTO, the person should be fired for lack of direction and leadership.
I am in contact with my congressman to make him aware of this company’s lack of responsibility.
We just received the same letter today from Medical Excess.
Three months? Why did it take nearly 3 months to notify us about a theft that occurred March 31st? Today is June 26th.
Was the original plan by Medical Excess (perhaps they should rename themselves Medical Carelessness) to bury this crime until someone reported an identity theft?
Do we have any recourse?
Perhaps people need to contact the Attorney General, and their state and federal representatives. Perhaps someone should file a class-action lawsuit – if it\’s viable. I\’m uncomfortable with the amount of private medical information these corporations have on us. They\’re very intrusive whenever you have the misfortune to file a claim, yet protecting all this sensitive medical information and social security numbers seems unimportant to them.
I am appalled at how little regard they have shown for our privacy and to protect our information.
Plus, we were advised to be on the lookout for suspicious activity on our credit cards for the next two years – yet Medical Excess is only offering to make amends if we experience identity theft in the next 12 months – no word on what happens beyond that.
These irresponsible corporations need to be held liable – but the do-nothing Congress will live up to their reputation because the insurance industry\’s campaign cash is too hard to resist.
I called them several times and got a lady that told me that our insurance company gave these idiots our information….i contacted my insurance company and they told me that they don\’t deal with these morons….then i called the idiots back and they said that my employer contacted them when we got a new contract, they were supposedly shopping around for different prices…
Has anyone talked with an attorney about this? I am not sure that class action is going to benefit any of us. Seems like most class action suits I hear about end up with the lawyers getting a bunch of money. So I have mixed feelings about that. Plus, the impact to insurance premiums is that we all just pay more for health care. It\’s a wicked cycle. I\’d rather end up with guarantees that Medical Excess will resolve and compensate for any violations that occur as a result of their security failures.
I think it is true that it is rare class action suits do much for the individual. However, I take pleasure in knowing that the company will be punished for their actions; regardless of how much I would get personally.
What would have to happen is that the financial burden of the punishment would be so severe that the company closes. Otherwise, you are right, they will just raise their rates and make the money back in higher premiums.
I received this letter yesterday. EVERYONE who received this letter needs to take action immediately. The exposure of personal and confidential information is a serious issue! The mode of communication received was entirely insensitive and evasive……what regional office, where is the case registered….needless to say we were notified 3 months late. The fraud alert may help but it will definitely delay further credit especially if a large amount like a mortgage is needed…not to mention an illegal may get ahold of your identity and you spend the remainder of your life trying to straighten this mess out…isn\’t there some lawyer out there that has received this letter like us and can give some insight into recourse action. HELP
The vets got $1,000 each for their data theft in the recent VA case, plus $10,000 to $20,000 if they suffer identity theft as a result. Sounds good to me, why is AIG not mailing us our checks yet? Their stupid letter is NOT compensation. They say \”go to FTC website\” and read up on data theft. HUH? And \”go to anuualcreditreport.com\” and get a free credit report, which anybody can get. HUH? That\’s it??????? BULL!
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Yeah. We also have nothing more than this company\’s word that the fileserver was password protected.
How do we know that this is true? Do you think this company would come out and say that it wasn\’t protected?
I have minimal trust in the information that this company provided.
Anyone know if the State Attny General can do anything about this kind of stuff? Anyone know if there is class-action stuff happening yet?
Ed.
CONGRESS, it is time to make companies liable for these types of crimes. If you (AIG) want to store my personal information, you should take full responsibility to protect it. It is a minimal investment to encrypt sensitive information that is being stored in a company’s database system. When a company becomes liable for personal information, they will then take the necessary actions to secure it. Make them held accountable for storage of our personal information via laws, it is only then will they take this seriously.
I am appalled by Medical Excess LLC and by AIG and their lack of leadership and I am in contact with my congressman. I suggest we all do the same. This will continue to occur until companies are held accountable for their decisions and actions with storing our sensitive information. Shame on your companies CTO, the person should be fired for lack of direction and leadership.
I am in contact with my congressman to make him aware of this company’s lack of responsibility.
We just received the same letter today from Medical Excess.
Three months? Why did it take nearly 3 months to notify us about a theft that occurred March 31st? Today is June 26th.
Was the original plan by Medical Excess (perhaps they should rename themselves Medical Carelessness) to bury this crime until someone reported an identity theft?
Do we have any recourse?
Perhaps people need to contact the Attorney General, and their state and federal representatives. Perhaps someone should file a class-action lawsuit – if it\’s viable. I\’m uncomfortable with the amount of private medical information these corporations have on us. They\’re very intrusive whenever you have the misfortune to file a claim, yet protecting all this sensitive medical information and social security numbers seems unimportant to them.
I am appalled at how little regard they have shown for our privacy and to protect our information.
Plus, we were advised to be on the lookout for suspicious activity on our credit cards for the next two years – yet Medical Excess is only offering to make amends if we experience identity theft in the next 12 months – no word on what happens beyond that.
These irresponsible corporations need to be held liable – but the do-nothing Congress will live up to their reputation because the insurance industry\’s campaign cash is too hard to resist.
I called them several times and got a lady that told me that our insurance company gave these idiots our information….i contacted my insurance company and they told me that they don\’t deal with these morons….then i called the idiots back and they said that my employer contacted them when we got a new contract, they were supposedly shopping around for different prices…
what are you guys doing in terms of protection?
Has anyone talked with an attorney about this? I am not sure that class action is going to benefit any of us. Seems like most class action suits I hear about end up with the lawyers getting a bunch of money. So I have mixed feelings about that. Plus, the impact to insurance premiums is that we all just pay more for health care. It\’s a wicked cycle. I\’d rather end up with guarantees that Medical Excess will resolve and compensate for any violations that occur as a result of their security failures.
Is there any redress under HIPAA?
Perfect.
Can you get me his phone number?
I think it is true that it is rare class action suits do much for the individual. However, I take pleasure in knowing that the company will be punished for their actions; regardless of how much I would get personally.
What would have to happen is that the financial burden of the punishment would be so severe that the company closes. Otherwise, you are right, they will just raise their rates and make the money back in higher premiums.
Ed.
I think we should involve Bill O …What say you……
I received this letter yesterday. EVERYONE who received this letter needs to take action immediately. The exposure of personal and confidential information is a serious issue! The mode of communication received was entirely insensitive and evasive……what regional office, where is the case registered….needless to say we were notified 3 months late. The fraud alert may help but it will definitely delay further credit especially if a large amount like a mortgage is needed…not to mention an illegal may get ahold of your identity and you spend the remainder of your life trying to straighten this mess out…isn\’t there some lawyer out there that has received this letter like us and can give some insight into recourse action. HELP
The vets got $1,000 each for their data theft in the recent VA case, plus $10,000 to $20,000 if they suffer identity theft as a result. Sounds good to me, why is AIG not mailing us our checks yet? Their stupid letter is NOT compensation. They say \”go to FTC website\” and read up on data theft. HUH? And \”go to anuualcreditreport.com\” and get a free credit report, which anybody can get. HUH? That\’s it??????? BULL!