NTSB Acting Chair: Passenger Ferries Need an Aggressive Safety Management System

November 15, 2005

National Transportation Safety Board Acting Chairman Mark Rosenker recently said the nation’s passenger ferries need aggressive safety management systems.

He encouraged ship owners and operators to use a safety management system to resolve safety problems before casualties or incidents occur, rather than to simply comply with regulations imposed from outside.

“A safety management system is a structured, documented system developed to enhance the safe operation of vessels, to prevent human injury or loss of life, and to avoid damage to the environment,” said Rosenker, before an industry audience at the Marine Log Ferries 2005 conference in Delray Beach, Florida.

In his speech he noted, safety management systems are mandatory for U.S.-flag vessels on international voyages. The Federal regulations, however, do not apply to U.S. vessels that operate on domestic waters, including the Staten Island Ferry and most other ferry operations in the country. However, this may be changing, as Congress has mandated that the Coast Guard develop safety management system regulations for domestic towing vessels.

According to the National Ferry Database, ferries operate in 40 states and in some territories. In 2002, ferries operated by 42 agencies carried nearly 58 million passengers and annual ferry ridership exceeded 1 million in five urban areas (Seattle, New York City, San Francisco, New Orleans, and Boston).

“A safety management system necessitates a cultural change in an organization so that the safety of operations is the objective behind every action and decision by both those who oversee procedures and those who carry them out,” Rosenker said. “The system leads to standardized and unambiguous procedures for each crewmember, during both routine and emergency operations. Duties and responsibilities are specified for each staff member and for standard and emergency operations. Supervisory and subordinate chains of command are also delineated,” he added.

An accident can result not only in death or injuries, damage costs, lawsuits, and lost revenues, but also in the distrust of the public who use transportation services. A corporate safety culture for safety equipment, trained and qualified individuals, good crew work-rest cycles, and reliable equipment far outweigh the financial losses of an accident, according to Rosenker.

The full text of the speech is available on the NTSB Web site at: www.ntsb.gov.

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