ISO and Injury Sciences LLC have entered into an alliance to provide insurers with objective information about automobile accidents retrieved from vehicles’ electronic data recorders (EDR) via ISO ClaimSearch, ISO’s all-claims database platform.
Through the new joint service, insurers’ claims personnel will be able to identify quickly which vehicles have “harvestable” EDR information and what type of information is available in specific vehicles. In addition, customers will be able to order and receive Injury Sciences’ EDR Analysis Reports through the ISO ClaimSearch claims information portal – Decision Net.
“Injury Sciences has distinguished itself as a leading provider of EDR information and analyses to the auto insurance industry,” said Vincent Cialdella, vice president of ISO ClaimSearch. “We have created this service with Injury Sciences to provide the most comprehensive approach for the identification of, and cost-effective access to, objective EDR data to help claims personnel handle accident claims and verify the information provided by the parties involved. The service will be a major step toward streamlining the automobile claims workflow and supporting the detection of fraudulent claims.”
As part of its basic claims processing service, ISO ClaimSearch will automatically provide an indicator in its outgoing claims match reports for insurers when EDR information is available from any of the vehicles involved in an accident. The system will also include details on the type of information available. The EDR indicator and information summary will be part of the ISO ClaimSearch system’s standard offering in claims reports, as well as through investigations queries initiated by claims or special investigations personnel.
The ISO-Injury Sciences agreement will also reportedly provide an efficient mechanism for insurers to obtain on-site EDR data-extraction services and analysis of EDR data. Upon a request submitted through ISO ClaimSearch, Injury Sciences will use its network of service providers located throughout the U.S. to harvest the EDR information from the vehicle. Injury Sciences will then analyze the data extracted from the EDR device and provide a comprehensive report describing the characteristics of the accident, which may include information about:
* vehicle speed at the time of the accident;
* seat belt usage;
* braking activity;
* severity of impact;
* sequence of events in multi-car collisions.
These EDR Analysis Reports will be delivered to customers electronically through the ISO ClaimSearch Decision Net platform.
The new service is expected to be launched and available to ISO ClaimSearch system participants in early 2006.
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