Angelo Iafrate, a heavy construction company with services around the United States, and its affiliate, James Construction Group, have selected Cambridge, a global business process outsourcing provider specializing in claims and loss cost management services, to administer claims and managed care for workers’ compensation and general liability for its U.S. operations.
“We were looking for a company that would work with us as a partner, providing real-time access to data, more accurate tracking of individual property and casualty insurance claims and real-time status of escrow account activity,” said Dustin Brown, Safety and Risk manager, James Construction Group.
“Cambridge brought all that and more to the table. Cambridge’s deep expertise in managing workers’ compensation and liability claims, and their depth of knowledge about the transportation and construction industries will enhance our risk management program, ensuring that claims get efficient and professional management, and that potential losses are reduced,” stated Brown.
In November 2004, Cambridge became part of Scandent Group, a Singapore-based global business process outsourcing BPO and IT consulting company with operations on four continents. With that change of ownership, Cambridge is now reportedly the second largest BPO firm in the north/south corridor.
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