FEMA Makes Web Site Upgrades for Disaster Victims

October 6, 2004

The Department of Homeland Security’s Federal Emergency Management Agency (FEMA) announced several changes to the agency’s Web site at http://www.fema.gov in an effort to provide up-to-date, importance information for those recovering from all of the recent hurricanes and storm.

FEMA has introduced a special Hurricane 2004 section for disaster victims, with disaster recovery information updated regularly. FEMA’s publication, Help After a Disaster: Applicant’s Guide to the Individual & Households Program provides information about disaster recovery programs is now on-line. New Frequently Asked Questions and Answers that are based on questions from FEMA’s Helpline, Disaster Recovery Centers and Web site are now available. Information for each disaster-declared state is also available, with important links to state and voluntary agencies.

Since Hurricane Charley first struck Florida in early August, the agency has reportedly received nearly 1 million applications for disaster assistance. FEMA continues to experience an unprecedented call volume to its toll-free number and is working to streamline the application process and provide alternative methods of accessing important recovery information.

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