Farmers Insurance Cautions Vehicle Owners on Windshield Replacement Scams

August 10, 2004

  • July 31, 2005 at 7:08 am
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  • August 16, 2005 at 6:23 am
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  • August 28, 2005 at 10:24 am
    Hon. Kevin A. Tarpley, I says:
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    Peter sorry to hear about your troubles.

    But and this is a big BUT. I don’t know you from a can of paint but, I do know a lot of glass shops that operate honestly like you.
    However, many of them perhaps, like you refuse to fight in court for what is rightfully their’s and that’s that.

    We are in a battle right now with over 19 insurance companies in the State of Massachusetts. They use that claim of fraud to tie us up in court thinking that will scare us away. They use the right to see our “proof of purchase” to demand to see and perhaps, share with our competitor information is private. I can’t ask to see their information. Where’s this survey they have been claiming to have used to determine our prices? Where is it?

    Peter please don’t be bitter towards your former glass colleagues. I beleive and the pervious years have proved that there is more corporate fruad going on in corporate offices then in the “Mom and Pop” operations around this country. I never heard about a family lossing their life saving for what some jerk has done to make a buck. (This is not to condon it either, just a point).

    My family and I wish you luck in your future endavors and we hope you will stay in the battle to get a fair share of the American dream for all of hard working and honest glass shop owners and operators.

    Honorable Kevin A. Tarpley I, proud IGA member.

  • August 28, 2005 at 1:10 am
    Larry says:
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    First of all its called steering, I offer a customized offer to farmers insurance and other insurance groups perhaps this is why your here complaining and not out doing work. If you want to charge $500 a glass I do not blame farmers, or any insurance company for as you call it “stirring” If your a glass shop do you do not want to over pay, you buy from the lowest cost vendor if the end result is cases the same product? I do not know about you but if I was any insurance company spending multi millions a year I would look for any way I could to save anything I could. Your the kind who wants to bill every job at $500 a wack , but yet next week you will be upset because your insurance went up. We are all running a business, and all out to make a profit. Stop ripping people off and go do some work.

    Larry

  • August 28, 2005 at 1:55 am
    Peter says:
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    I have worked in the Auto glass replacement business for years, I have found there are many companies out there willing to committ fraud. Typically, the way they work…… Some glass shops, bill the insurance companies for “New” replacements after buying glass from a “junk yard” and charging full NAGS pricing. Another way is, they claim to have installed a new Moulding for the windshield and never replace them, that too can be very costly especially for some more expensive mouldings. There are other “neat tricks”….. Hey Mr/Ms Car owner, let me tint all of your glass in your car at no cost, just simply sign this form and I will bill your insurance Co for windshield replacements. Well to Mr/Ms Car owner that presents quite a deal, free tinting and no charge.

    I had recently closed my auto glass replacement business for a lack of work, and I was just being honest, but beacause I couldn’t offer people enough ways to “Screw” the system! I write this letter to open the eyes of consumers and insurance companies, THIS is what going on out there, and I could expose many of them.

  • August 29, 2005 at 9:33 am
    Peter says:
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    Dear Sir,

    Thank you for taking the time to look at my remarks. I do agree with your statements, their is a ton of Fraud throughtout the business, perhaps corporate. I have many battles with insurance companies to recieve my honest work……It including a call to one who claims the work that I was about to do, would be covered… and of course I was very upset to find out they denied the claim, stating the insured insurance had run out before the claim was processed, that alone cost me 2300 in glass that I purchased through a local distributor. I wish I had the recources to fight the battle, but I didn’t….. And I understand the claims by insurance Co who do whatever they can to “NOT” pay the claim to legit shops as I had. As a dream of owning my own Business fell short I asked myself……..Why am I stuck between insurance companies that won’t pay, and the shops ” stroking” the insurance companies and the consumers in the end. Insurance is high enough!!

  • August 29, 2005 at 10:22 am
    Honorable Kevin A. Tarpley I says:
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    Peter, we have had some of the same experiences and I must ask, “Did you get a authorization number?” “Was the work done before the insurance ran out?”

    There are ways to get them to pay. If the insurance is an up and up company, they will pay.

    Stay strong and in the fight.

    Honorable Kevin A. Tarpley. I

  • September 2, 2005 at 9:01 am
    Peter says:
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    Dear sir,

    No I did not get a claim number. Lessons learned…Do my homework, and avoid all Massachusetts based insurance companies. Honesty is “still” the best policy, I just wish they would be honest with me!



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