Grange Expands Identity Theft Coverage to Ohio Auto Policyholders

March 3, 2006

Grange Insurance will offer its Identity Theft victim resolution and education program coverage to auto policyholders in Ohio.

The program is being offered in partnership with Identity Theft 911, a national fraud solutions provider for insurers, financial institutions and Fortune 500 companies.

“Resolving an identity theft correctly is a complex process requiring expertise and a real commitment to helping the victim,” said Alan Brannan, president, Property and Casualty for Grange Insurance. “Victims are forced to spend dozens of frustrating hours trying to repair the damage and clear their names, usually not having the first idea how to do so. We are pleased to be able to expand our offering of this service to automotive policyholders in Ohio, providing them with the best identity theft protection resolution services available.”

The Grange-Identity Theft 911 resolution program was first introduced in September 2005 to offer Grange homeowner insurance policyholders this coverage.

The new offering allows automotive policyholders in Ohio to purchase coverage that provides a benefit of up to $10,000 per occurrence. The highly personalized approach in working with victim policyholders assigns a personal advocate to guide the victim through every necessary step to resolve the crisis and restore the policyholder’s identity.

Those steps include:

* Systematic notification of agencies, businesses and institutions that identity theft has taken place;
* Comprehensive case file creation for the victim;
* Preparation of all needed documents to resolve the crisis;
* Credit report reviews from all three credit bureaus;
* Threat alerts and consumer education;
* Full year of credit monitoring and fraud monitoring;
* Full year of follow-up alerts, phone calls, and status checks to avoid recurrence.

In addition, Grange identity theft policyholders have ongoing access to a national consumer education program on identity theft risks and defenses. The program provides the latest information on ongoing threat alerts, a monthly newsletter and a dedicated Web site featuring helpful articles, interviews, and white papers covering all aspects of this crime.

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