Business News: SCM Insurance Services, WhitePages Pro, Tower Hill Prime

July 27, 2018

SCM Continues U.S. Expansion With Affirmative Risk Management Acquisition

SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider,
announced that it has acquired Affirmative Risk Management (ARM).

ARM was founded more than 30 years ago and remains headquartered in Little Rock, Arkansas. The company is a leader in third-party administration to the Lloyd’s marketplace with an emphasis on trucking/cargo and liability claims.

As a privately-owned provider of claims adjusting, third-party adjusting (TPA), risk management, investigative, surveillance, risk mitigation, medical services, forensic engineering services, and risk intelligence, SCM has distinguished itself through innovative technology, expert staff and solid customer service.

The SCM Insurance Services Group of Companies includes ClaimsPro, International Programs Group (IPG), Xpera Risk Mitigation & Investigation, Cira Health Solutions, Pario Engineering & Environmental Sciences, SCM Risk Management Services (RMS), Opta Information Intelligence, and Nixon & Company, Inc.

SCM first entered the United States (U.S.) market in May of 2017 with the acquisition of Nixon & Company, Inc. This latest venture is further evidence of SCM’s commitment to the U.S. by partnering with another best in class organization.
ARM will continue to be led by David Elliott, its president. Elliott will report directly to Scott Goodreau.

Whitepages Pro Unveils New Machine Learning Product

Whitepages Pro, a global digital identity verification provider, announced Whitepages Pro Insight, a new and improved manual review solution designed to help businesses assess the identity risk of their customers, approve good transactions, and investigate fraud on a global scale. It enables users to balance accuracy and efficiency through direct workflow integrations, machine learning-informed insight, and robust analytics.

Within Pro Insight, users are first presented with Identity Review, a comprehensive interface that verifies and cross-checks both digital and traditional identity attributes (name, email, phone, primary and secondary addresses, and IP) to verify the identity behind a transaction. The solution analyzes and presents the relationships between the five core identity attributes in several intuitive ways:

  • Confidence Score – An overall measure of the risk associated with a transaction that cross-references the five core identity attributes. The Confidence Score is powered by machine learning insights from billions of transactional patterns across the Whitepages Pro Identity Network and the 70+ data signals of the Identity Check API.
  • Positive and negative signals – A concise list of primary factors that influence a given Confidence Score.
  • Results columns – A detailed list of matches, mismatches and invalid inputs based on the links between a transaction’s identity elements. Users can click on specific attributes to further investigate associated people, historical data, and more.
  • Distance Map – A visual representation of geographical distances between phone, primary address, secondary address, and IP address.

In addition to Identity Review, Whitepages Pro Insight offers several features that increase productivity and enhance user experiencing including robust individual identity attribute searches, access to the 8 billion data linkages in the Whitepages Identity Graph admin tools, direct workflow integration with proprietary and partner platforms, dedicated customer support, and enhanced security. This provides fraud teams maximum accessibility and control to use the platform in a way that suits their workflows.

Tower Hill Specialty Announces New Carrier And Availability In Additional States

The Tower Hill Specialty niche products are now available through Tower Hill Prime Insurance Company, which holds a Financial Strength Rating of “A-” (Excellent) from A.M. Best Company.

Founded in 2003 and with more than $105 million in surplus as of March 31, 2018, Tower Hill Prime offers both Personal Lines and Commercial Lines products throughout the southeast and in the newest markets served by Tower Hill Specialty. Products are also available in select states through Tower Hill Signature Insurance Company, an affiliate carrier within the Tower Hill Family of Companies.

Marketing its specialized products through regional and national carriers, Tower Hill Specialty provides key advantages for both customers and insurance providers. CEO Manny Rios explained, “Using geocoding and sophisticated rate structures, we improve our partners’ retention rates by providing coverage for risks other channels often won’t even consider: vacation homes, tenant-occupied dwellings, and fixer-uppers.”

By providing a specialized market, customers receive the coverages they want and need. In turn, agencies are able to mitigate risks by managing the customers’ entire insurance portfolio and limiting the chances of properties inadequately insured. Tower Hill Specialty is scheduled to be available in more than 30 states by year-end 2019, and in all 50 states by 2022.

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