IHG Upgrades to Claims Decisions

InterContinental Hotels Group (IHG) has upgraded to Claims Decisions, the latest version of Insurity’s claims administration product, to reportedly gain greater flexibility in financial reporting.

Insurity’s modular platform enables IHG to report the value of claims in British pounds to its UK-based parent company, while maintaining dollar-based claims reporting capabilities for IHG’s Americas operations in Atlanta.

IHG uses Insurity’s Claims Decisions to process, administer and settle worker and guest injury claims at more than 200 U.S. hotels.

Both insurers and self-insureds can reportedly achieve greater efficiency in claims processing and improve claims outcomes by optimizing touch-points with medical, legal, adjustment and auditing operations.