The Dominion of Canada General Insurance Company, property and casualty insurer of cars, homes, and businesses across Canada; and Guidewire Software, a provider of solutions to property and casualty and workers’ compensation insurers, reported that The Dominion has selected Guidewire ClaimCenter as its next-generation claims processing system.
ClaimCenter enables The Dominion to modernize and optimize claims handling while improving service to policyholders, a network of independent brokers, and internal departments and management. ClaimCenter has been localized to meet Canadian requirements.
Using ClaimCenter, The Dominion will be able to:
* Automate and streamline claims processes for all lines of business;
* Leverage a modern, web-based application that is simple to implement and easy to maintain;
* Enhance management reporting capabilities within the claims department and with other internal stakeholders;
* Automatically and consistently route claims and tasks based on business-rule driven workflows; and
* Preserve system enhancements while deploying new product versions, allowing The Dominion to take advantage of new functionality that Guidewire continues to add while maintaining their own system changes.
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