Connecticut Recovers $700K for Consumers

October 23, 2009

The Connecticut Insurance Department’s Consumer Affairs unit says it recovered more than $700,000 for consumers in the third quarter.

The department received 1,696 complaints this quarter – a typical amount for a three-month period – and less than half of those complaints were over property/casualty lines of insurance. Less than 10 percent of complaints, approximately 139, resulted in recovery for consumers.

The bulk of recovery dollars, $230,306, came from complaints related to general liability product lines. About 10 percent of the recovery, $69,193, was related to homeowners product lines.

In the third quarter, the majority of complaints (40 percent) were related to unfair claim practices, while 11 percent related to marketing/sales. About 7 percent related to premium and rating, and 5 percent related to underwriting.

So far this year, more than $2.5 million has been recovered for the insurance-buying public, the department said.

Source: Connecticut Insurance Department

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