Featured Stories

This Month's Most Read Claims News

  1. 1
    November 6, 2019
    Former Claims Shop Owner Pleads Guilty to Bank and Wire Fraud
    The former owner of Worley Claims Services, who in 2014 sold a majority stake in the company that continues to bear his name, this week pleaded...
  2. 2
    October 15, 2019
    Adjuster's Comment About 'Homeys' Enough to Allow Discrimination Claim to Proceed
    A claims adjuster’s comments about “homeys” and “you people” when talking to a South Chicago property owner were...
  3. 3
    October 30, 2019
    Oregon Latest State to Eye Abuses with Photo Estimates for Auto Claims
    Oregon state regulators say insurance carriers are too often using photo estimates as a means of making low-ball settlement offers to policyholders...
  4. 4
    October 22, 2019
    Court Allows Suit Alleging 'Outrageous Conduct' by AIG and Coventry to Proceed
    An Alabama appellate court has cleared the way for a lawsuit that alleges outrageous and fraudulent conduct by American International Group and...
  5. 5
    October 31, 2019
    Paying Overhead and Profit in First-Party Claims
    Standard homeowner policies pay personal property claims at actual cash value (ACV), which is the replacement cost (RC) of the damaged property...
  6. 6
    November 4, 2019
    Insurers With Market Conduct Troubles Can Usually Blame Their Claims Shop
    Mistakes by claims professionals were the most common reason for enforcement actions taken against U.S. property and casualty insurers in 2018,...
  7. 7
    November 7, 2019
    How Plaintiff Lawyers Help Corporate America Keep its Secrets
    Paula Lawlor was sifting through piles of internal General Motors Co documents in a hotel room outside of Los Angeles when she hit pay dirt:...
  8. 8
    October 16, 2019
    Aon: Mega Claims Driving Hardening of Hospital and Physician Liability Market
    At first blush, it appears all is well within the hospital and physician professional liability market: For claims costing less than $2 million,...
  9. 9
    October 23, 2019
    Tesla's Futuristic Door Handles Blamed for Death in Fiery Wreck
    The futuristic door handles on Tesla Inc.’s Model S are being blamed for a fatal crash in which a police officer was unable to pull a man to...
  10. 10
    October 25, 2019
    J.D. Power Finds Auto Claims Customers Happier than Ever
    A consumer survey found that claims handlers for U.S. auto insurers have the highest customer satisfaction levels ever recorded, J.D. Power said...