Special Report

Top 5 Common At-Fault Auto Claims

We know nobody’s perfect and accidents happen. But do you know what the most common at-fault accidents are? The more you know, the more you can help your customers to prevent accidents. Out-of-Lane Collision Out-of-lane collision claims happen most often …

Preserving Evidence with 3D Laser Scanning

The site of a vehicular accident is by all accounts chaotic, with emergency personnel making their way to the scene. Between this response and the subsequent clean-up process, a good deal of potential legal evidence moves, changes or otherwise disappears …

Why Some Policyholders Need Creative, Customized Temporary Housing Programs

Policyholders come in all shapes and sizes, including young couples just starting out in their first homes, luxury homeowners and seniors with special housing considerations. They all share a common desire for solid coverage for their most valued investment — …

Treatment Guidelines: Does One Size Fit All?

High school science students are taught Sir Isaac Newton’s Laws of Motion. Whether these laws are remembered is another question, yet we know that these mechanical laws described in the late 17th Century apply to all large object motion on …

Why Single Unit Trucks Don’t Stack Up In Safety

The commercial trucking industry has come a long way in improving safety for drivers. Even so, a large portion of trucks on the road today — some 8.2 million single unit trucks — remain exempt from critical safety rules required …

Should Treating Psychosocial Factors Be the New Normal?

Ever wonder why some injured workers return to work relatively quickly while others with similar injuries linger off work much longer or maybe never return to work? Ever wonder why some employees seem to cope with pain so much better …

Compensation Up As Adjusters Struggle With Heavy Caseloads, Staffing

In an economy where many haven’t seen a salary increase in years, claims adjusters are enjoying increases from 4 percent to 6 percent, which at least beats inflation. The average annual salary for claims adjusters nationwide is $73,000, according to …

Building a Disaster Resistant Future

Be wary of anyone who promises disaster-proof construction. According to the experts, there is no such thing as a disaster-proof home. “As we like to say here, at some point Mother Nature will overwhelm even the best engineering,” said Julie …

That Sinking Feeling

Always a serious situation, sinkholes just became the hot-topic risk. How should adjusters approach the claims? From New Guinea to New York City, the earth is opening up underneath us. A sign of the Apocalypse? No, a sign of another …

A Tale of Two Claims: The Hidden Value of Building Permits

This is a tale of two roof claims after a major hail storm in Decatur, Texas, that were handled the same way, but should have been handled differently. The carrier should have paid out less and could have avoided future …

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