Virtual Claims: The Future of Claims Handling September 30, 2013 By Christopher Tidball The year is 2020 and you have just had an accident. While proceeding through an intersection, another vehicle turned in... Read More
5 Deposition Pitfalls for Claims Adjusters Involved in Coverage Cases September 30, 2013 By Julie E. Nichols An adjuster’s deposition, if relevant and well-prepared, can provide the backbone of a strong defense, assuming defense counsel and the... Read More
Simple Measurements Can Predict Real World Dynamic Rollover Performance September 30, 2013 By Donald Friedman Rollovers have been a big problem for the last 40 years, resulting in one-third (9,000) of the annual automotive fatalities... Read More
Burke's Law Characterizing Separate Claims as Single Claims for Policy Coverage June 24, 2013 By Burke Coleman Determining whether claims made under an insurance policy are multiple claims or a single claim is an important exercise that... Read More
Retain Employees, Attract New Talent with Modern Core Systems June 24, 2013 By Brian Retson Let’s face it: The insurance industry is not known for its stellar technology score card. For example, many insurers are... Read More
Will Competition Drive Improvement in Workers’ Comp? June 24, 2013 By Mark Walls Employers are growing increasingly frustrated by the continued increase in workers’ compensation costs. Reform bills too often fail to deliver... Read More
Essentials: The Selective Tender Rule Rejected in the Workers’ Compensation Context June 24, 2013 By Steven Plitt In the liability insurance context, the issue of allocating defense costs and indemnity payments arises between insurers on a regular... Read More
Are Insurers Winning or Losing the Fraud Game? April 15, 2013 By Ralph Burnham Have you heard or read lately that the property/casualty insurance industry loses $30 billion each year to insurance fraud? Anti-fraud... Read More
3 Tips for Developing Voice of Customer Programs April 15, 2013 By Vidya Dinamani There is a lot of buzz about Voice of Customer (VOC) programs these days. Many VOC programs focus around existing... Read More
Direct Physical Loss in All-Risk Policies: The Modern Trend Does Not Require Specific Physical Damage, Alteration April 15, 2013 By Steven Plitt All-risk policies insure fortuitous losses that are not excluded by the policy. The use of the phrase “all-risk,” however, is... Read More