Yearly Archives: <span>2016</span>

Measuring Repair Cycle Time

By Susanna Gotsch
This post is part of a series sponsored by CCC Information Services. Numerous studies have been completed over the years...

Former Zurich CEO Commits Suicide

By Jan-Henrik Förster and Jan Schwalbe
Martin Senn, the Zurich Insurance Group AG chief executive officer who stepped down in a December reshuffle, has committed suicide,...