The Travelers Companies, Inc. released its Top Ways Things Can Go Wrong interactive report, which identifies the most common and costliest causes of home damage. The report examines the company’s national homeowners insurance claim data from 2009 to 2016. It …
Overall customer satisfaction among homeowners filing property insurance claims has reached a new all-time high, according to the J.D. Power 2017 U.S. Property Claims Satisfaction Study. This surge in insurance customer satisfaction corresponds with a 10-year high in catastrophic events, …
Customer satisfaction among homeowners filing a property claim has slipped for the first time in five years, largely driven by declines in satisfaction with the total settlement and service interactions, according to the J.D. Power 2016 U.S. Property Claims Satisfaction …
The California Court of Appeals recently considered the question of when an insurer’s claim for reimbursement of defense costs is ripe. In Centex Homes v. St. Paul Fire and Marine Ins. Co., 237 Cal.App.4th 23, 187 Cal.Rptr.3d 542 (4th Dist., …
Water, wind and hail lead the race for main causes of loss to homes in the second quarter of the year according to the Farmers Insurance Seasonal Smarts Digest. April, May and June are months known for their severe weather, …
Insured losses to homes from lightning strikes in the United States fell to their lowest level in a decade last year, as severe thunderstorm activity eased from near-record levels and dry weather prevailed throughout much of the western half of …
Two Illinois-based insurers say they’ve received about 6,000 claims so far from Sunday’s tornadoes and they expect that figure to climb. State Farm officials told The (Bloomington) Pantagraph they’ve received about 3,500 claims from customers in Illinois, Michigan and Indiana. …
Florida Insurance Consumer Advocate Robin Smith Westcott has launched a new working group to discuss potential improvements to the homeowners’ insurance claim process. The Homeowners’ Policy & Claims Bill of Rights Working Group is comprised of representatives of consumer organizations …
State insurance officials say tornado-related insurance claims from the twisters on May 19 and 20 that tore through Moore and several neighboring communities already represent insured losses of nearly $250 million. Oklahoma Insurance Commissioner John Doak said Tuesday there have …
Gary Henning, Northeast region vice president for the American Insurance Association (AIA), testified about the industry’s response to Superstorm Sandy and the lessons learned at a hearing yesterday before the New York Assembly Standing Committee on Insurance. AIA’s testimony emphasized …