sensitivity training News

McDonald’s Revamps Its Harassment Policy

McDonald’s Corp., in the face of criticism for its handling of harassment complaints, says it’s training workers to deal with the issue and is starting a hotline for victims. In a letter responding to an inquiry from U.S. Senator Tammy …

Kentucky Burn Victim Leads Sensitivity Training for Others

In a meeting space at the Hyatt Regency Cincinnati, nearly three dozen hotel housekeepers are focused on the 62-year-old Cold Spring woman, whose face and hands are like no others in the room. She’s helping lead sensitivity training in advance …