policyholder News

Neb. Supreme Court: Contractors with Assigned Benefits Can’t File Bad-Faith Claims

A restoration contractor that had been assigned benefits by a policyholder cannot pursue a bad faith claim against an insurer because it was not a party to the insurance contract, the Nebraska Supreme Court ruled Friday in two separate cases. …

Report: Improper Documentation a Frequent Reason for Claims Handling Citations

Claims errors continue to be the most frequent reason that property and casualty insurers are cited by regulators when responding to market conduct complaints or during routine examinations, according to a new report by Wolters Kluwer Compliance Solutions. Kathy Donovan, …

The Case of the Sunk Float Tank

Floatation tanks, also known as isolation tanks, flotation tanks and sensory deprivation units are therapeutic devices used to create a “restricted environmental stimulation therapy”, also known as REST. The technique was researched early in the 1950’s as a means of …

How The World’s Most Valuable Resource is Changing Insurance

This post is part of series sponsored by CoreLogic | Symbility. Oil was once the most valuable resource in the world. Today though, some would say that data is. Data is changing the way business is done everywhere, including the …

New Facial Recognition Technology Promises to Cut Insurance Fraud

A new online facial recognition technology, Facebanx, has been developed that promises to dramatically reduce claims fraud. Facebanx, a division of OhHi, a successful video chat company, has developed software that asks policyholders to add their photo to their insurance …

Navigating the Tripartite Relationship

Investigating and defending catastrophic injury claims involves careful navigation of the tripartite relationship that exists among the policyholder, the claimant, and legal counsel hired by the insurer to defend the insured. When evaluating catastrophic injury claims, adjusters need to keep …

Florida Insurance Company Owners Guilty of Diverting Funds

A Miami-Dade Circuit Court entered a $76 million judgment against Aries Insurance Company former owners, Marcos Fraynd and his children Paul Fraynd, Saul Fraynd and Fanny Fraynd, who were found guilty of diverting funds for personal use. Aries, a personal …