Before becoming a parent, I thought I could plan for everything. There are books, blogs and apps galore. My prediction...
customer satisfaction News
Although Berkshire Hathaway’s Warren Buffett and Ajit Jain told investors last month that GEICO is playing catch-up with Progressive to...
Alliance United Insurance Co. has agreed to pay $1.1 million to two Southern California district attorney’s offices to resolve allegations...
Auto repairs are taking more than twice as long as they did in 2021, but policyholders who filed claims appear...
Homeowner satisfaction with property claims edged higher last year, but longer cycle times caused by severe events and rising costs...
Customer satisfaction with insurers’ digital claims systems declined for the second time in two years, according to a JD Power...
At the same time US motorists have become more accident prone, they have grown impatient with insurers because of how...
Along with driving process efficiencies, combating fraud, and working to achieve consistently better outcomes, insurance company claims executives are now...
More than two-thirds of insurance customers are now digitally transmitting photos or videos when filing property claims, decreasing claim cycle...
United States consumers are generally more satisfied with insurers’ digital claims channels than their counterparts in the United Kingdom, Australia,...