Six months after a claims team goes live with an AI tool, someone asks a simple question in…
Thought Leadership
Continued, page 2
A workers’ comp story claims professionals know all too well — and what’s finally changing it. Somewhere in…
Picture this: you’re sitting at your desk, desperately trying to help your insured. Weeks of phone calls go…
McKinsey’s 2025 global AI survey found that 88% of organizations now use AI in at least one function,…
Fraud isn’t slowing down. In 2025, the Federal Trade Commission reported that roughly 15 million Americans were victims…
Choosing medical chronology software for workers’ compensation goes beyond comparing turnaround times and feature lists. Teams need a…
Online evidence has a way of disappearing. A post can be edited, a story can expire, or an…
Why orthopedic IME firms are shifting from manual record review to AI-assisted workflows, and how you can too.…
When I was younger, I would take the old Louis L’Amour books from my mom’s desk and read…
There’s an inconvenient trend that insurers are facing today: claims adjusters are burning out, leaving their jobs at…