Standard & Poor’s Downgrades Mercury Insurance from Stable to Negative

June 1, 2006

  • June 7, 2006 at 6:37 am
    OC Agent says:
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    Wow, I have to say reading this made me start to laugh out loud at the jealousy from unappointed agents, or just pure ignorance from \”preferred\” agents. Agencies in California have it made once they get the Mercury appointment. They have is so made that when reps from other carriers come in to visit and find out Mercury has recently appointed that agency, they actually congratulate them sincerely!

    I have a five year back ground with Allstate, great company, BUT I heard just as many complaints about their claims service as I do Mercury. Most of the complaints we hear about Mercury claims are from the other party who wanted more payout then was given/deserved. But Mercury has been very honest, complete and decently quick in most cases. Remember, Mercury has grown so much in the last few years that they were having growth issues. It’s hard to hire enough underwriters, claims adjusters, and other inner office staff for a company that is growing so fast. Once you get a few hundred ready to be thrown in the fire, you find out you are already 100 short.

    The Texas MVR issue is Texas, not Mercury.

    Trust me; those of you who aren’t mercury appointed would be right here with the rest of us if you could sell them. Why wouldn\’t you sell a carrier who pays you 20% commission, and is usually 10-30% less expensive then the competition? Then you get their home, umbrella and landlord policies too!! That equates to more policies, more business, and more commission……NO BRAINER! PLUS, you get a contingency bonus option at the end of the year…..I see why you\’re all jealous!!!

    From the relationships I built with Allstate, I do business with many preferred agents, (Allstate, State Farm, Farmers, AAA); many of these agents will refer their customers to me once they get non-renewed due to a DUI or accident. (They do this hoping the customer doesn’t find a random agent who will take all their lines of business.) Then I hear the same question over and over again….”Why would a huge carrier like State Farm, Allstate, Farmers, and AAA cancel me after 30+ years of collecting my money, and me having one bad year behind the wheel?” They feel so upset and betrayed that once the DUI or accident has cleared up and they are eligible for the preferred carrier again, they refuse to go back, and then try to get me to write all their lines of business. (Which I don’t, that’s the agreement I have with the agent who referred it)

    Don’t bad mouth Mercury because your carrier can’t compete, just enjoy the market when it sways your way.

    Down bring them down to make you look better!

  • June 7, 2006 at 6:53 am
    Reality Check says:
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    That\’s why I won\’t bad mouth the competition. I just don\’t like unlevel playing fields caused by lies in risk or coverage. Mercury is the best carrier when it comes to consistently firing liars and and cheats. They won\’t write bad business and they won\’t break the rules for anybody.

    Commissioner Quackenbush called it several years ago when he said \”…there need to be more George Josephs in this business.\”

    You can\’t substitute rate or coverage for integrity.

  • June 22, 2006 at 6:38 am
    Reality Check Check says:
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    WOW! What a rare find, you (reality check) are the only conscientious insurance agent in California. Might want to rethink your previous comments.

  • June 24, 2006 at 4:06 am
    Reality Check says:
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    The facts speak for themselves. Competition is good and lying, misinforming or not informing the consumer, to compete is not. Unfortunately, the rule of incompetence applies in the business we\’ve seen go to other carriers previously mentioned. That\’s not bad mouthing. That\’s stating the facts.

  • July 3, 2006 at 8:23 am
    Been Reality Checked by Merc says:
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    As a prior client of Mercury, I am thrilled to see them called on the carpet. Trying to get a fair claims settlement on our homeowners\’s insurance, felt like trying to win a shell game against a sly ole carnie… He\’s an independent broker. No, he\’s a Mercury agent. No, today he is an independent broker, again. Whenever it came to controlling the guy, he was their agent. Whenever it came to responsibility, he was an independent.

    They were downgraded in my book long ago.

  • July 4, 2006 at 11:16 am
    A+ Agent says:
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    If this was posted 6/1 and it takes you a month to respond negativly. No wonder you had problems. Slow people like you should live in the mid west to watch the cow\’s mate & weather change. That\’s about your speed. Mercury will crush and continue to……….. sorry charlie.

  • July 4, 2006 at 11:45 am
    Been Reality Checked by Merc says:
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    A+ Agent,

    Nice post. What does the \”A\” stand for?

    You wrote:
    \”If this was posted 6/1 and it takes you a month to respond negativly. No wonder you had problems.\”

    No it actually took me a year to respond negatively. I foolishly thought they really trying to help. What was the old motto? \”Trust Mercury\”?

    \”Slow people like you should live in the mid west to watch the cow\’s mate & weather change. That\’s about your speed.\”

    So are you saying you are cool, and fast because you live on the west coast and everyone else in the country is beneath you? Tell me again, what does the \”A\” stand for?

    \”Mercury will crush and continue to……….. sorry charlie.\”

    Yes. That was my point exactly. Mercury tends to want to crush and to everyone else, including their insured..\’sorry charile\’.

    We know why they were downgraded. Its because the courts caught them trying to have their cake and eat it, too. See Krumme vs. Mercury. Mercury can no longer have the freedom to claim their agents are independent brokers. This has caused a major restructering within the organization. Sounds like it maybe it ripped a new hole in your business, too. Huh \”A\”?

  • July 5, 2006 at 11:02 am
    Alex says:
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    Since you want to argue, I Mr \”A\”…. our agency just ended the month selling 120 polcies. Mostly Mercury polcies. Krummy realy hasn\’t affected our preformance. Those who \”think fast\” adjust to change in the market place and don\’t sit and watch the grass grow. Insurance isn\’t a pay and move on. Companies that have that thought process will lose and the \”slow thinkers will profit. As for midwest: No, I just think they are interested in the weather and not always concerned with other things. Ask any midwesterner. They will say \”if you don\’t like the weather….wait a minute. That brings up a valid point. How State Farm doing with the denying of Katrina claim\’s. Wonder how those people feel. I think you know but for some of you skill level let me explain: 1+1=2 article posted 6/1 respond 7/1. a little late??? Why bother. Nobody cares safter a couple days. Your falling on deaf ears.

    BYE forever. and try to get a Mercury appointment…………enjoy the ride.

    A…um I choose Aristotle…yes a God.
    Ha Ha

  • July 5, 2006 at 11:24 am
    Been checked by Merc says:
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    \”A…um I choose Aristotle…yes a God.\”

    Hmmmm? I was thinking of something alittle different, but Aristotle pretty funny. A, the Mercury agent who thinks he is God.

    I don\’t want to play anymore. Wish ya the best.



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