Frustration is building in the Texas town where an April fertilizer plant explosion killed 15 people, injured hundreds more and caused $100-plus million in damages.
Residents of West desperate for cash to rebuild their lives have seen a foundation overseeing disaster relief collect about $3.6 million in donations from across the country. But less than 20 percent of that has been paid out.
The Dallas Morning News reports that some of those eligible have criticized the application process as bureaucratic, slow and often humiliating.
A local real estate agent heading the recovery effort accused some residents of being ungrateful. She later resigned.
West Mayor Tommy Muska defends recovery efforts. But he also acknowledges they are moving too slowly.
Meanwhile, some residents have simply given up trying to get help.
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