as a matter of perspective, the 2300 formal complaints equal about 0.31% of the total number of claims filed at this time. Considering the extent of the damage this is a marvelously low number.
Texans do know how to do it better! As I said before, I’ve been thrilled with nearly all of our carriers’ response to this time of need. It was and is incredible!
However, if the TDI wants to be more effective in offering it’s assistance to those that remain in need, they should focus most of thier attention on the Texas Fair Plan monster that they unleashed a few years ago in their battle with several large admitted carriers.
When things weren’t progressing the way they wanted in the courts, they decided to let the Fair Plan compete and drive down rates. They will say it was never there to compete – but it was.
So, this plan of last resort grew uncontrollably. Now, three months later, most of the public insured with this company still don’t have checks for thier legitimate claims. It’s disgusting that tiny little insurance companies have finished thier claims and Fair Plan policyholders are still waiting for an initial breakdown of covered expenses from their adjusters.
On top of that, they have shut down the phones for policy service early every day for several weeks so they could “work on the claims”. Well, here’s a news flash. That’s NOT working, genuises.
Anyway, I’ve vented. Thank goodness for the rest of our carriers, and thank goodness we only have a couple of dozen claimants with the Fair Plan. Otherwise, we’d need to hire more staff just to answer the frustrated phone calls.
Keep in mind, there are complaints and justified complaints. Justified complaints make up about third of the folks who call or write to complain to TDI making that percentage of consumers with a legitimate complaint even smaller.
Maybe I’m missing something but how does an area with a population less than 60,000 generate that many claims, even allowing for a lot of commercial claims?
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as a matter of perspective, the 2300 formal complaints equal about 0.31% of the total number of claims filed at this time. Considering the extent of the damage this is a marvelously low number.
I agree!
Texans do know how to do it better! As I said before, I’ve been thrilled with nearly all of our carriers’ response to this time of need. It was and is incredible!
However, if the TDI wants to be more effective in offering it’s assistance to those that remain in need, they should focus most of thier attention on the Texas Fair Plan monster that they unleashed a few years ago in their battle with several large admitted carriers.
When things weren’t progressing the way they wanted in the courts, they decided to let the Fair Plan compete and drive down rates. They will say it was never there to compete – but it was.
So, this plan of last resort grew uncontrollably. Now, three months later, most of the public insured with this company still don’t have checks for thier legitimate claims. It’s disgusting that tiny little insurance companies have finished thier claims and Fair Plan policyholders are still waiting for an initial breakdown of covered expenses from their adjusters.
On top of that, they have shut down the phones for policy service early every day for several weeks so they could “work on the claims”. Well, here’s a news flash. That’s NOT working, genuises.
Anyway, I’ve vented. Thank goodness for the rest of our carriers, and thank goodness we only have a couple of dozen claimants with the Fair Plan. Otherwise, we’d need to hire more staff just to answer the frustrated phone calls.
Keep in mind, there are complaints and justified complaints. Justified complaints make up about third of the folks who call or write to complain to TDI making that percentage of consumers with a legitimate complaint even smaller.
Maybe I’m missing something but how does an area with a population less than 60,000 generate that many claims, even allowing for a lot of commercial claims?