The Flaw of Averages: Why Carriers are Overpaying and Underpaying

By James Fini and Frank Cregg | June 18, 2013

  • June 18, 2013 at 4:57 pm
    Adam Green says:
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    This is ridiculous. It does look like the data sampled was bell shaped, so you could reasonably believe that you could estimate with an average +/- some margin of error.

  • June 19, 2013 at 8:41 pm
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    Averages are good for discussing generalizations. Claims require specific settlement. Customers don’t complain when they feel their insurer has overpaid them, but they also don’t know their rights unless someone has advised them. We probably shouldn’t be surprised to see the range shown in these charts, but I admit I am.

  • July 25, 2013 at 4:16 pm
    Gregg says:
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    This reminds me of the recent data pulls using State Farm only claims…. then the author states – Here are the top 10 states for lightning claims (and leaves out Florida the by far top state since State Farm does not insure many Floridians)… well duh



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