It should come as no revelation that addressing the root cause of a problem is the only way to design and improve your processes. J. Ewards Deming (father of Total Quality Management) espoused this right after WWII. The American economy was too good so nobody gave a _hit about prevention.
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It should come as no revelation that addressing the root cause of a problem is the only way to design and improve your processes. J. Ewards Deming (father of Total Quality Management) espoused this right after WWII. The American economy was too good so nobody gave a _hit about prevention.