As an ex adjster and ex claims manager I can atteat to this being 100% right on!!! Now as a sales type, it is still the biggest difference in many wins and losses. Very few write even reasonably well. Why????
Before the young MBA’s with no practical experience in anything other than numbers took over managing companies, adjusters were taught exactly what this post suggests. Communication skills, written and oral, are essential to success. Funny everyone keeps reinventing the wheel. When did this become a non-priority anyway?
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As an ex adjster and ex claims manager I can atteat to this being 100% right on!!! Now as a sales type, it is still the biggest difference in many wins and losses. Very few write even reasonably well. Why????
Before the young MBA’s with no practical experience in anything other than numbers took over managing companies, adjusters were taught exactly what this post suggests. Communication skills, written and oral, are essential to success. Funny everyone keeps reinventing the wheel. When did this become a non-priority anyway?