Jeremy Bowler has explained the claim handling process very succinctly. The problem is with the public’s growing expectations of “immediate” remedies without any incomveniences when it’s just not possible in working with some many different entities in the process of “making one whole” again.
Life’s a ***** as it is. Everyone has to get “in line” for repairs. If they don’t have to wait for their turn, then they should look closer at their repair firm. A “busy” firm is usually an indication of good workmanship and worthy of a wait.
As indicated in the article, good communication on behalf of the claims adjuster is a “must” in this industry to make an unpleasant experience more palatable, as this is usually the policyholder’s first claim, and they do not know what to expect in the claim process.
As for the differences between auto and homeowners claims, more auto damages are the result of other 3rd parties than those of homeowners claims. In many cases of homeowner’s claims, the cause, in many cases, are the direct result of the homeowner’s failure to practice good preventive measures to prevent damages from occuring. For example, water heaters usually start leaking slowly through just a pin-hole in the tank before suddenly blowing out to saturate the floors with water. By doing routine inspections of their utilities on a weekly or even a monthly basis with result in preventive maintenance, by replacement of the water heater before it fully ruptures. This is also a cost savings to the homeowner, as the damage is averted with the only cost being the cost of the water heater replacement, which is not covered by insurance anyway, and the policy deductible is not paid out in the claims process. Folks, this is known as “Proactive” property maintenance. When you do these measures, you are ahead of the game.
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Jeremy Bowler has explained the claim handling process very succinctly. The problem is with the public’s growing expectations of “immediate” remedies without any incomveniences when it’s just not possible in working with some many different entities in the process of “making one whole” again.
Life’s a ***** as it is. Everyone has to get “in line” for repairs. If they don’t have to wait for their turn, then they should look closer at their repair firm. A “busy” firm is usually an indication of good workmanship and worthy of a wait.
As indicated in the article, good communication on behalf of the claims adjuster is a “must” in this industry to make an unpleasant experience more palatable, as this is usually the policyholder’s first claim, and they do not know what to expect in the claim process.
As for the differences between auto and homeowners claims, more auto damages are the result of other 3rd parties than those of homeowners claims. In many cases of homeowner’s claims, the cause, in many cases, are the direct result of the homeowner’s failure to practice good preventive measures to prevent damages from occuring. For example, water heaters usually start leaking slowly through just a pin-hole in the tank before suddenly blowing out to saturate the floors with water. By doing routine inspections of their utilities on a weekly or even a monthly basis with result in preventive maintenance, by replacement of the water heater before it fully ruptures. This is also a cost savings to the homeowner, as the damage is averted with the only cost being the cost of the water heater replacement, which is not covered by insurance anyway, and the policy deductible is not paid out in the claims process. Folks, this is known as “Proactive” property maintenance. When you do these measures, you are ahead of the game.