Progressive President Apologizes for Wrongful Investigation Tactics

August 24, 2007

  • August 27, 2007 at 10:27 am
    JR says:
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    While houses of worship may be “regarded” as sanctuaries, there is no basis for that in US law. A confessional is different, because of the expectations of privacy between a cleric and the sinner. I don’t know if group sessions that are not psychiatric in nature have the same protections.

  • August 27, 2007 at 10:43 am
    Little Frog says:
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    Obviously; Progressive now needs a cute animal to make things right. How about a talking, singing, dancing Progressive Panda. I think this would really work; at least until someone climbs into the Panda Pit at the Zoo and gets eaten.

  • August 27, 2007 at 11:36 am
    wudchuck says:
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    so progressive folks were trying to discredit folks! um….is that because they did not want to payout? was the initial case a possible fraud? — so the story is not completely told…if in fact it was a discredit vs a fraud, then shame on them….

  • August 27, 2007 at 12:14 pm
    tmcitizen64 says:
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    What’s wrong? Are you insane? Steve, what’s wrong is that big insurance companies are incentivizing their claims, adjusters, chop shops, and attorneys to reduce payouts on claims at any cost. And, these employees are getting creative (wink/wink) in pursuit of big bonuses, when instead they should be pursuing a strategy of handling claims quickly, and efficiently and most importantly, fairly.

    What’s wrong? Your question and your attitude are what is wrong!

  • August 27, 2007 at 12:25 pm
    tmcitizen64 says:
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    Only about 42% of customers are satisfied with their current insurance company. And, only 44% would recommend their current insurance company to friends and family. Only 42% that have had a claim think that they got a “fair” settlement.

    That’s what’s wrong with the insurance companies.

    http://insurance.freeadvice.com/survey_result.php

  • August 27, 2007 at 12:36 pm
    wudchuck says:
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    survey?! wonder why that survey says 42%…geico has done research and found that 97% of it’s policyholders are satisfied with them…so wonder if that survey is actually accurate…

    and it was so easy a caveman can do the research?!

  • August 27, 2007 at 12:37 pm
    Bubba says:
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    ….and less than a half of 1% of policyholders make a complaint to the insurance dept. Why does the math not add up?

  • August 27, 2007 at 2:45 am
    steve says:
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    TMcitizen64 — you are hilarious and extrmemely stupid but i still have pity for you. When you grow up and maybe pass university, you will understand my question.

    And as a prior claims adjuster “my poll” states that 72% of my insured’s and claimants were lying frauds tryingto obtain money at any cost. Nothing wrong with a little sub-rosa to catch the cheaters and fraudsters in action.

  • August 27, 2007 at 3:22 am
    Mike says:
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    While I always prefer to go after those who may cheat the system, I find this particuar investigative tactic disgraceful.

    When I go to church, it is supposed be a conversation with my god thru an intermediary (being the priest).

    If Progressive wants to use other legimate means (and there many other ways), I’ll all for it but not this type.

    This issue isn’t about what’s constitually
    or statutorily protected, it’s about fair sense and sensabilities or at least having a modicum of respect of a persons chosen religion.

  • August 27, 2007 at 3:25 am
    curious george says:
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    The writing is on the wall regarding this one folks!



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