These numbers are so missleading. If a claim is being settled for $1,000,000, but the claimant makes a complaint to the Insurance department for an extra $100, The insurance department claims responsibility for getting the consumer $1,000,100.
I suspect the real amount that is recovered due to help from the insurance department is a single digit percentage of the amount that the insurance department brags about.
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These numbers are so missleading. If a claim is being settled for $1,000,000, but the claimant makes a complaint to the Insurance department for an extra $100, The insurance department claims responsibility for getting the consumer $1,000,100.
I suspect the real amount that is recovered due to help from the insurance department is a single digit percentage of the amount that the insurance department brags about.