Special Report Building a Disaster Resistant Future Be wary of anyone who promises disaster-proof construction. According to the experts, there is no such thing as a disaster-proof... Read More
Special Report That Sinking Feeling Always a serious situation, sinkholes just became the hot-topic risk. How should adjusters approach the claims? From New Guinea to... Read More
Special Report A Tale of Two Claims: The Hidden Value of Building Permits This is a tale of two roof claims after a major hail storm in Decatur, Texas, that were handled the... Read More
Idea Exchange Are Insurers Winning or Losing the Fraud Game? Have you heard or read lately that the property/casualty insurance industry loses $30 billion each year to insurance fraud? Anti-fraud... Read More
Idea Exchange 3 Tips for Developing Voice of Customer Programs There is a lot of buzz about Voice of Customer (VOC) programs these days. Many VOC programs focus around existing... Read More
Idea Exchange Direct Physical Loss in All-Risk Policies: The Modern Trend Does Not Require Specific Physical Damage, Alteration All-risk policies insure fortuitous losses that are not excluded by the policy. The use of the phrase “all-risk,” however, is... Read More
Idea Exchange Cosmetic Damage Exclusion and First Party Lawsuits As more carriers begin to adopt the new American Association of Insurance Services (AAIS) and ISO endorsements governing the cosmetic... Read More
Claims Review 2012 Landmark Year for Workplace Class Action Litigation: Study When it comes to complex employment-related legal disputes, 2012 will be considered a landmark year, according to a new report... Read More
Claims Review Auto Insurance Claims Satisfaction Increases as Claimants Are Paid Faster Auto insurance customers continue to be pleased not only with their claims settlements but also with how quickly their claims... Read More
Claims Review CSI-Type Investigations Unit Works to Squash Fraud Mercury Insurance’s Special Investigations Unit (SIU), founded in 1978, is the company’s first line of defense against fraudulent insurance claims,... Read More