technology News

Digital Trends Impacting Insurance Claims Departments in 2017

Customer engagement, improved usability in all claims systems and expanded use of data analytics are just a few of the trends predicted for 2017 as insurers pick up the pace on digitization, according to Ed Charlton, global director for Strategies …

Tech Innovation Noted as Top Growth Prospect for Reinsurers

Technology innovation will provide the biggest growth opportunities for reinsurers in the year ahead, according to a just released survey by Guy Carpenter & Company, LLC, global risk and reinsurance specialist and wholly owned subsidiary of Marsh & McLennan Companies. …

Using Technology to Solve Carrier/Broker Inefficiencies

During the annual International Association of Claims Professionals (IACP) conference held in Sonoma recently, Claims Journal hosted an executive roundtable with board members to discuss carrier/broker efficiency from the claims perspective. Peter Fennell, managing director of Aon Benfield and immediate …

What’s In Store for 2016?

This post is part of a series sponsored by CCC Information Services Inc. 2015 was in many ways a break-out year, where the automotive insurance and collision repair industries emerged from an almost eight year hiatus or pause in historic …

The Legacy Dilemma in Insurance

Imagine that you are looking to purchase a vehicle: You go to the dealership where a salesman guides you to “old reliable,” a less-than-perfect used car. He kicks the tires and assures you it runs well, noting he’s never had …

How Wearable Devices Are Disrupting the Insurance Industry

Nearly 50 years after Captain Kirk began using his wrist communicator and hand-held tricorder on the television show Star Trek, wearable technology is taking hold. From Fitbit and Nike Fuelbands to Google Glass and Golden-I, wearables are influencing not only …

2013 Will Be Tough for Insurance Sector: Ovum

Continued economic pressure will force the insurance industry to take a more innovative approach to the role technology plays in their decision-making and operations, according to a new report from Ovum. A focus on mobile solutions, advanced analytics and near-realtime …

How High-Tech Use by Young Agents Is Changing the Way the Insurance Industry Operates

San Diego, CA, 05/23/12 – Tech-savvy young independent insurance agents are changing how the property/casualty insurance industry operates, a new survey reveals. Jason D. Cass, owner of the JDC Insurance Group based in Centralia, Ill., who also serves as chair …

Report: In 2012 Insurance Industry Focus is on the Customer

If 2011 was the year of retrenchment, then 2012 is the year of the customer, finds PwC’s “Top Issues: The Insurance Industry in 2012.” Leading insurers are keenly focusing on improving the customer experience to differentiate themselves from competitors and …

How to Save Valuable Time and Money – Take the Virtual Tradeshow Route

Fairfield, CA, 01/24/12 – Savvy business owners have grown their businesses by always seeking out ways to expand their contact base, bring information to their staff and themselves, and stay on the cutting edge in their industry – in the …