survey News

J.D. Power: Customers Happier Than Ever With Property Claims – if Digital Process Unbroken

More than two-thirds of insurance customers are now digitally transmitting photos or videos when filing property claims, decreasing claim cycle times and helping drive the highest overall satisfaction scores ever measured, J.D. Power said. The market-research firm’s 2021 U.S. Property …

Survey: Claim Severity Driving Rate Increases for Architecture and Engineering Firms

Rising claim severity is leading to rate increases for professional liability insurance sold to architecture and engineering firms, according to a report released Tuesday by Ames & Gough. The brokerage, headquartered in McLean, Va., said that 73% of professional liability …

Survey: In Hollywood, Few Believe Harassers Will Be Punished

Disgraced mogul Harvey Weinstein may well spend the rest of his life in prison. But that doesn’t mean workers in Hollywood have faith that other harassers and abusers will be similarly punished. Instead, three years after the explosive Weinstein scandal …

Report: Protest Damage Cited by Portland Cops Skewed by Mall

PORTLAND, Ore. — The Portland police said earlier this week that ongoing protests had cost businesses in the downtown area $23 million in property damage and lost revenue, but those figures are skewed by just one business — a mall …

J.D. Power Finds Auto Claims Customers Happier than Ever

A consumer survey found that claims handlers for U.S. auto insurers have the highest customer satisfaction levels ever recorded, J.D. Power said Thursday. The market research firm, based in Costa Mesa, Calif., said the average overall customer satisfaction score of …

Millennials and Gen Z Are Increasingly Pessimistic About Their Lives, Survey Finds

Uneasiness and pessimism abound among the majority of the world’s population. Deloitte has released its Global Millennial Survey of 13,416 Millennials (born between 1983 and 1994) spread across 42 countries and 3,009 Gen Z respondents (born between 1995 and 2002) …

Aggressive Driving Behavor Negatively Impacts Fellow Drivers: Survey

A new driving survey from Safeco Insurance reveals 36 percent of respondents admitted to driving aggressively, while 85 percent describe others’ driving as aggressive. The good news is that 72 percent of those surveyed said they’d be willing to make …

Survey Shows Property Catching up to Auto on Innovation

Enservio released the results of a survey on innovation it conducted among 130 senior P&C executives attending the invitation-only Property Innovation Summit held in Boston earlier this month. The survey examined trends in innovation such as an organization’s capacity to …

Atlas General Insurance Services Recognized as a Top Workplace and a Medallion Winner in the Workplace Excellence Awards by the U-T San Diego and the San Diego Society for Human Resource Management

San Diego, CA, 11/13/13 – Atlas General Insurance Services is pleased to announce that it has been selected as a winner in the small business category in the First Annual U-T San Diego Top Workplaces Awards. Atlas has also been …

World a Riskier Place According to Consumers: Travelers Survey

According to Travelers’ Consumer Risk Index, 63 percent of Americans believe their world is becoming a riskier place, while only 15 percent feel it is less risky. The greatest levels of concern focus on their financial security, loss of privacy …