National Fire Adjustment (NFA) President Ronald J. Papa recently testified before the Catastrophe Loss Committee with the National Association of Insurance Commissioners (NAIC) at the Gaylord Hotel Conference Center in Washington, D.C. Insurance company executives, media representatives and pro consumer groups were in attendance.
Papa spoke at the invitation of the National Association of Public Insurance Adjusters (NAPIA) where he was Past President and was named Person of the Year. Ronald J. Papa is President of NFA, a family owned and operated company which began in 1922. The National Fire Adjustment Company is one of the nation’s largest public adjusting and loss-consulting firms.
He offered his insight on how the insurance industry could be more effective in serving its policyholders. During his testimony, Papa touched upon consumer awareness, better communication between carriers and policyholders and a need for public education to address issues that arise during large catastrophe losses.
National Fire Adjustment Co. is currently under a fourth generation of leadership. Frank Papa is the chairman of the board. Frank’s father B.J. Papa was the founder. Ronald Papa’s three daughters Kelly, Katie and Jodie are all licensed public adjusters with the company.