Articles by Denise Johnson

Tips to Better Manage Legal Fees

It’s important that adjusters review bills not only based on cost but also on value, says Kevin Quinley, founder and principal of Quinley Risk Associates. In the latest Claims Insights podcast, he says adjusters shouldn’t be afraid to question charges …

Hurricane Katrina Facts & Figures

Hurricane Katrina made landfall in Southern Florida as a Category 1 hurricane 10 years ago this week. Moving into the Gulf of Mexico where it strengthened into a Category 5 hurricane, it then made a second landfall on August 29 …

Effects of the Animas River Spill

On August 5, 2015, a mine spill was discovered in the Animas River in Colorado. According to news reports, the spill was triggered by a release of mine waste water which dumped about three million gallons of waste into the …

Top 3 Emerging Technologies That Will Positively Impact Claims

Drones, artificial intelligence (AI) and the Internet of Things (IoT) are considered the top three technologies that will impact claims, according to a new report by Boston-based insurance research firm Strategy Meets Action. The report, The Impact of Emerging Technologies …

UL Testing Safety, Privacy Issues Related to Wearable Devices

Physical and privacy risks relating to wearable devices has prompted a familiar face in the safety arena to research the technology. With so many questions relating to wearable device safety, Underwriters Laboratories has delved into the wearable technology space, said …

Katrina’s Impact on Commercial Property Insurance

Catastrophe modeling, advances in mitigation as well as building design changes are just a few of the areas impacted by Hurricane Katrina nearly 10 years ago, according to Rick Miller, U.S. property practice leader at Aon Risk Solutions. Miller spoke …

ACE’s Greenberg Addresses Chubb Employees on Buyout

A landmark purchase was announced this week when ACE Limited released news that it planned to acquire Chubb for $28.3 billion. Once the transaction is completed the combined companies will operate under the Chubb name. The purchase will provide ACE …

FCC Outlines New TCPA Rules

On July 10, the Federal Communications Commission (FCC) issued a Declaratory Ruling revising the Telephone Consumer Protection Act (TCPA) that became effective immediately. The ruling included the definition of automated dialer and a one call “safe harbor” rule for reassigned …

The Ins and Outs of Bad Faith Claims in Florida

Coverage, liability and damages analyses are the three common themes of Florida third party bad faith cases, according to two southeast Cozen O’Connor attorneys. The attorneys presented on the subject during a two-part webinar offering claims handling tips in the …

Insurance Industry Explores Google Glass Uses

Improved customer service may be just one benefit insurers could see by using Google Glass in their operations. Michael Clifton, vice president of Insurance for Cognizant, described some of the benefits in the company’s white paper last year, Google Glass: …