Articles by Denise Johnson

Media Portrayal of Workers’ Comp Fraud Impacts Real Life Claims

The depiction of workers’ compensation fraud in television shows has impacted the public’s perception of the crime, said two experts during a session on the subject at the Combined Claims Conference held recently in Orange County, California. While workers’ comp …

The Benefits of Addressing Ergonomics in Failed Return to Work Claims

Erroneous job descriptions and employer inflexibility are just two ways in which return to work efforts get thwarted, say industry experts. “Effective return to work really starts way before an injury happens,” said Judy Sehnal, lead ergonomic consultant at The …

Auto Injury Fraud and Buildup Add Up to $7.7B in Excess Claims Payments in 2012

According to a recent report released by Penn.-based Insurance Research Council (IRC), a nonprofit research organization funded by property/casualty insurers, auto injury fraud and buildup adds an estimated $5.6 and $7.7 billion in excess claims payments in 2012. The comprehensive …

Anti-Fraud Legislation Kicks Up in 3 States

Tim Lynch, government affairs director, for the National Insurance Crime Bureau, recently spoke to Claims Journal to discuss anti-fraud legislation in 2015. Although all is quiet on the federal level, there is significant activity among three key states. Minnesota has …

New Loss Database Launches Globally as Spending on Art, Antiques Remains Strong

Spending on art and antiques will remain strong in 2015, according to a Chubb survey of attendees at the Winter Antiques Show in New York. A majority of the respondents – 83 percent – plan to increase (39 percent) or …

More States Considering Workers’ Compensation Drug Formularies

While workers’ compensation pharmacy benefit managers have been utilizing drug formularies for a long time, only Washington, Texas, Ohio and Oklahoma have state-regulated drug formularies in place. Several more states are considering their use as a way to reduce drug …

GE Agrees to $3.5M Fine for Failing to Report Defective Ranges, Dishwashers

Conn.-based General Electric Co. has agreed to pay a $3.5 million civil penalty, according to the U.S. Consumer Product Safety Commission. The settlement resolves CPSC staff’s charges that GE knowingly failed to report to CPSC as required by law defects …

Tips for Improving Performance Evaluations

Preparation is key to getting a raise or a promotion, according to Kevin Quinley, founder and principal of Quinley Risk Associates. In a podcast interview with Claims Journal, he explains why it’s important to prepare for performance evaluations, the value …

Workers’ Comp Industry Considers Telemedicine as a Treatment Option

Cost savings, better access to care, immediate triaging of injuries and faster claims closings are just some of the benefits of telemedicine, according to workers’ compensation experts, who also say it’s use is growing. A Texas Department of Insurance Workers’ …

Zurich to Add U.S.-Based Apprenticeships to Educational Program Offerings

Zurich North America’s President of Programs & Direct Markets Kathleen Savio recently took part in the President’s SelectUSA Investment Summit roundtable. Discussions focused on establishing better apprenticeship opportunities in the U.S. According to Brian Little, head of Human Resources for …