Articles by Denise Johnson

Volvo Autonomous Pilot Study Begins in Sweden

Growing megacities, air quality issues, excessive commute times, distracted driving and a desire for constant connectivity are driving the pursuit of autonomous cars. According to Petter Hörling, director US R&D Tech Centre for Volvo Cars – the company that invented …

Decline in ER Visits, Claims Costs Spurs EMPLOYERS to Expand Nurse Triage Hotline

Reductions in emergency room visits and total claim costs prompted EMPLOYERS, a small business insurance specialist, to expand its Injured Employee Hotline nationwide. The service, which began as a test in Florida in 2014, gives injured workers the option to …

How Data Analytics Helps to Control Workers’ Comp Claims and Costs

Several challenges unique to workers’ compensation claims highlight the benefits of a robust data analytics system, according to a panel of experts who presented on the subject during Verisk Insurance Solutions’ Monday webinar series. Underwriting new risks, managing medical provider …

Insurers Can’t Afford to Ignore Big Data

Advanced analytics is a game changer and the biggest risk to insurers is doing nothing with the data they collect. That’s according to Kimberly Holmes, managing director of XL Catlin Group and XL Catlin Leadership Council, who explained the value …

Uber Litigator Explains Insurance Coverage, Defends Background Checks

Launched six years ago, the goal of Uber is to provide reliable transportation to everyone, everywhere. Uber is currently in 596 cities and dealing with global regulations requires an insurance product that is diverse and fluid, according to Kathleen Waitzman, …

Uptick in Auto Claims Severity Due in Part to Distracted Drivers

Earlier this year, Fitch Ratings reported that the commercial auto insurance market suffered its fifth consecutive year of underwriting losses in 2015. The commercial auto combined ratio averaged 106 percent from 2011-2015, Fitch reported. According to James Auden, managing director …

Using Graph Analysis to Root Out Complex Fraud Rings

A new form of predictive analytics offers the ability to detect fraud committed by a group or ring in real time. According to Philip Rathle, vice president of products for California-based Neo4j, graph analysis dates back to 2000, when the …

SEC Focus on Unicorn Start Ups Could Change Private Company D&O Insurance

Unicorn start-ups are facing increasing scrutiny by the U.S. Securities and Exchange Commission (SEC) for several reasons, including the potential for inflated valuations and misleading statements both of which pose a risk to investors, according to Kim Melvin, a partner …

Sharing Economy, New Technology Pose New Questions for Insurers

Emerging risks associated with the sharing economy and new technology pose new challenges for insurers, according to members of the International Association of Claim Professionals (IACP) who sat down with Claims Journal for an exclusive interview. Marc Karnell, global head …

Hurricane Matthew Claims Offer Opportunity for Travelers to Ramp Up Drone Use

Earlier this month, The Travelers Companies, Inc., announced that it would be using drones to assist in assessing damage resulting from Hurricane Matthew. The insurer deployed a team of newly trained drone operators to inspect residential and commercial property damage …