Articles by Denise Johnson

Motorcycle Safety Priority During Month-long Campaign

As weather conditions improve, motorcyclists will soon be out in force to enjoy riding during the spring and summer months. With an estimated 8.4 million motorcycles on the road as of 2014, according to the Federal Highway Administration, safety is …

Tips on Investigating Contents Claims Fraud

Recognizing the difference between hard and soft fraud can aid in investigating fraudulent contents claims, according to two Property & Liability Resource Bureau national conference panelists who spoke recently on the subject. Both Florida-based experts, Greg Nelson with UPC Insurance …

Smart Home Technology Poses New Opportunities and Challenges for Insurers

The smart home market is a mess, according to a new report from Aite, an independent research and advisory firm. The Smart Home: Opportunities for Insurers, written by Gwenn B├ęzard, co-founder and research director, said insurers should care about the …

History of Falls in Older Drivers Increases Crash Risk by 40%

According to a recent study conducted jointly by the University of Colorado Anschutz Medical Campus and the AAA Foundation for Traffic Safety, older drivers that have a history of falling have a 40 percent higher risk of being involved in …

Insurers, States Work to Combat Distracted Driving

Drivers are faced with a number of distractions today. Consider that more than 587,000 people driving at any given time are holding cell phones, according to a National Occupant Protection Use Survey conducted in 2014. According to Distraction.gov, a joint …

New Drone Analytics Product Offers Faster Processing of Homeowners Claims

A drone combined with analytics offers insurers a way to not only inspect and investigate claims but also process them. US DataWing Aerial Analytics incorporates data and images captured by a drone using a proprietary algorithm – a set of …

Travelers’ New Predictive Model Targets Chronic Pain, Opioid Use

In response to rising chronic pain claims, Travelers announced the development of a new patent-pending predictive model designed to identify claims and workers most at risk. The company, which developed the Early Severity Predictor (ESP) program, manages more than 250,000 …

Recognizing Diversity Key to Tapping Future Talent

While the idea of diversity in the workplace isn’t new, the insurance industry is known for lagging when it comes to change. “Quite frankly, I’ve been involved in the industry for quite a number of years. In the last one, …

Engaging Job Applicants in a Multi-Generational Talent Pool

As a shift in workplace demographics takes hold within the insurance industry, new employment recruitment strategies are being embraced. In the past, jobs were obtained either through word of mouth or by answering a classified ad in the newspaper. These …

The Impact of Technology in Document Discovery

Document production during litigation can be costly and time consuming but evolving technology and effective communication among parties can positively impact the process, according to Daniel Garoutte, director of Knox Services, a California-based company that provides electronic and paper document …