Articles by Denise Johnson

Using Technology to Resolve Auto Claims More Quickly

The ability to report claims via mobile devices and streamlining the payment process are among the advances in technology that have helped reduce the cycle time for auto damage claims, according to industry experts. In addition, technology has helped with …

New Software Promises to Cut Claims Assignment Time

CEO Sees Product Moving in Same Direction as Uber App New software released by IAS Claim Services, a nationwide independent insurance adjusting company, promises to cut the time it takes to assign claims as well as processing time, according to …

Down With Auto Accidents!

Retiring Boomers, Graduated Teens, Smart Technology Converge to Reduce Auto Accident Frequency The claim frequency in private passenger auto insurance has been declining steadily over the past decade — a trend linked to a number of factors including a rise …

Power Industry Presents Evolving Risks

The power industry requires a lot of underwriting expertise due to its unique risks and complex supply chain. According to Aon Risk Solutions’ CEO, the power industry is rapidly developing. “Power is one of the fastest growing segments in the …

Nursing Home Liability Claims Require Specialized Handling

Specialized knowledge is a requirement for handling the risks associated with nursing homes, according to industry experts. Rob Jurgel, the underwriting president at Mass.-based SCI Underwriting Management, a managing insurance agency with a focus on the aging service industry, said …

Tips on Avoiding Bad Faith Landmines During Trial

Acknowledging settlement demands in a timely fashion and documenting trial activity are just two ways to avoid bad faith litigation after a trial, said Kevin Quinley, founder and principle of Quinley Risk Associates. During a podcast on the topic, Quinley …

Claims Data Key to Finding and Reducing Workers’ Comp Cost Drivers

Harnessing workers’ comp claims data is the key to finding areas to decrease costs. A white paper released earlier this year by Advisen and sponsored by The Hartford, highlighted areas in workers’ compensation claims that could benefit from cost containment. …

Homeowners Concerned About Property but Content Inventories Remain Rare

Despite big storms and wildfires highlighting the need, home inventories are rare, say industry experts. A recent survey, conducted by Allstate, of Atlanta homeowners found that while than more than 90 percent of homeowners were concerned about protecting their homes, …

Texas State Fire Marshal Releases West Explosion Report

Improvements in the response to large, complex fires was just one of the suggestions in a state fire marshal report on the fire and deadly explosion of a fertilizer plant in West, Texas, in the early evening of April 17, …

Benchmarking Study Reveals Ways Workers’ Comp Organizations Can Improve Claims Outcomes

Workers’ comp insurers need to invest in new talent and improve the use of technology in managing vendor relationships and best practices, according to Rising Medical’s 2013 workers’ comp benchmarking study. Denise Algire, principal researcher and author, said the survey …