technology News

Amazon Unveils Futuristic Helicopter-Plane Hybrid Drone for Deliveries

Amazon.com Inc. has unveiled a revolutionary new drone — part helicopter and part science-fiction aircraft — that the company expects to use for test deliveries of toothpaste and other household goods starting within months. The new device takes off vertically, …

Wave of New Tech Firms Targeting Farms as Weather Wars Mount

When surprise hailstorms hit the 6,000 acres Trevor Scherman plants each year with peas, wheat, canola and lentils, his first move isn’t to his truck to assess the damage. These days, it’s to his iPad. Nine mini-weather stations from the …

Viewpoint: Three Ways to Facilitate Better Decision-Making with Claims Automation

Automation has been a part of the workers’ compensation and auto casualty industries for years, but today, a large opportunity still remains to increase automation in the claims process. The future of automation in the Property and Casualty industry is …

Chatbots Growing Role in Insurance Includes Claims

The insurance industry is slowly recognizing the potential of chatbots to free up resources and improve customer service, even as it recognizes the potential of the technology to sour relationships with customers, according to report released Tuesday by research firm …

Digital Trends Impacting Insurance Claims Departments in 2017

Customer engagement, improved usability in all claims systems and expanded use of data analytics are just a few of the trends predicted for 2017 as insurers pick up the pace on digitization, according to Ed Charlton, global director for Strategies …

Tech Innovation Noted as Top Growth Prospect for Reinsurers

Technology innovation will provide the biggest growth opportunities for reinsurers in the year ahead, according to a just released survey by Guy Carpenter & Company, LLC, global risk and reinsurance specialist and wholly owned subsidiary of Marsh & McLennan Companies. …

Using Technology to Solve Carrier/Broker Inefficiencies

During the annual International Association of Claims Professionals (IACP) conference held in Sonoma recently, Claims Journal hosted an executive roundtable with board members to discuss carrier/broker efficiency from the claims perspective. Peter Fennell, managing director of Aon Benfield and immediate …

What’s In Store for 2016?

This post is part of a series sponsored by CCC Information Services Inc. 2015 was in many ways a break-out year, where the automotive insurance and collision repair industries emerged from an almost eight year hiatus or pause in historic …

The Legacy Dilemma in Insurance

Imagine that you are looking to purchase a vehicle: You go to the dealership where a salesman guides you to “old reliable,” a less-than-perfect used car. He kicks the tires and assures you it runs well, noting he’s never had …

How Wearable Devices Are Disrupting the Insurance Industry

Nearly 50 years after Captain Kirk began using his wrist communicator and hand-held tricorder on the television show Star Trek, wearable technology is taking hold. From Fitbit and Nike Fuelbands to Google Glass and Golden-I, wearables are influencing not only …