state farm News

Body Shop Owners Rank Carriers on Claims

Auto body shop owners may know better than anybody how well insurance companies take care of their customers. A report card released this week by an industry publication suggests that if you’re looking for exceptional results, don’t look to the …

Viewpoint: Does Artificial Intelligence Know Who’s Barn is the Next to Burn Down?

I shudder at the thought that an algorithm developed by artificial intelligence will allow the insurance industry to no longer spread the risk among all policyholders, but stick it to the few whom the data points identify as the most …

7th Circuit: Appraisal Should Have Ended Dispute Over Roof Replacement

When managers of the Villas at Winding Ridge in Indianapolis asked a contractor to assess the condition of the 33 roofs in the condominium complex, they learned that a hailstorm the year before had damaged soft metal parts, fascia and …

Damage Claim Hinges on Whether ‘Feral Cats’ are Domestic

Some bears can balance balls on their noses and some elephants can perch on pedestals, but that doesn’t make them domestic animals. On that principle, the Arizona Court of Appeals revived a claim against State Farm Fire and Casualty Co. …

Texas Supreme Court Clarifies Bad Faith in Appraisal Process

An insurer’s payment of the appraisal value after disputing a claim does not establish that it was liable, nor does that payment prevent a policyholder from pursuing penalties under the Prompt Payment of Claims Act, a split Texas Supreme Court …

State Farm Moves Auto Telematics into ‘Real Time’

The nation’s largest insurer has stepped up its investment in telematics, announcing this week an upgrade to its usage-based insurance program that allows policyholders to check on their driving habits trip-by-trip instead of waiting for a periodic score card. State …

Allstate, State Farm Sue Medical Providers for Fraudulent Billing

Two insurance carriers filed separate lawsuits last week against medical doctors and their pain-management clinics, accusing them of submitting bills for unnecessary medical procedures performed on vehicle-accident victims. State Farm Mutual Auto Insurance Co. filed suit in the U.S. District …

State Farm Announces Auto Insurance Rate Cut for Louisiana Customers

Louisiana’s largest auto insurer will cut its rates starting in April by an average of 3.2 percent for its roughly 1 million Louisiana policyholders. Insurance Commissioner Jim Donelon announced the rate decrease for State Farm on Thursday. It’s the company’s …

Report: Missouri Ranks Third Worst for Driver Safety Laws

A new report ranks Missouri near the bottom of all states for driver safety laws, at a time when distracted driving is happening at a high rate. Advocates for Highway and Auto Safety, a national roadway safety coalition, has released …

State Farm Gets OK for Long Range Drone Flights to Assess Hurricane Damage

The Federal Aviation Administration (FAA) recently granted a waiver to State Farm to allow the insurer the ability to inspect damage caused by Hurricane Florence. The approval, received just last week, allows State Farm to operate drones on longer range …