social media use News

Automakers Can Monitor Social Media to Identify Quality Issues

Can social media postings by consumers provide useful information about vehicle safety and performance defects for automobile manufacturers? Yes, say researchers at Virginia Tech’s Pamplin College of Business, who conducted what is believed to be the first large-scale case study …

Issues Facing SIU Departments

Financial validation of special investigation units (SIU) doesn’t often come into play when companies analyze their worth, according to panelists in a discussion on emerging issues in SIU. The discussion, held during the recent Insurance Fraud Management Conference in Phoenix, …