insurtech News

San Francisco May Ban Police, City Use of Facial Recognition

About the photo: This photo shows a security camera in the Financial District of San Francisco. San Francisco is on track to become the first U.S. city to ban the use of facial recognition by police and other city agencies …

Drones, Supercomputers and Sonar Deployed Against Floods

About the photo: In this March 21, file photo, Whitney Flynn, a physical scientist at the National Water Center in Tuscaloosa, Ala., works on computer screens showing flood predictions and other information. An arsenal of new technology is being put …

Startup Hopes to Carve a Low-Tech Niche with Tools for Claims Adjusters

In any discussion about the latest tools used by claims professionals, terms such as artificial intelligence, telematics and machine learning may come to mind. But the owner of a Kansas City startup is betting what the industry really needs is …

Chatbots Growing Role in Insurance Includes Claims

The insurance industry is slowly recognizing the potential of chatbots to free up resources and improve customer service, even as it recognizes the potential of the technology to sour relationships with customers, according to report released Tuesday by research firm …

Insurtech Startup Pitching Chatbots for Workers’ Comp Claims

For years, automobile insurers have used automatic dialogue devices, called chatbots, to field calls from policyholders when they report claims. Last year, personal insurance startup Lemonade took the technology up a notch, boasting that it was closing claims in seconds …

Ascot, Beazley Launch $50M Cargo Claims Consortium for Small-Medium Firms

Ascot and Beazley announced the launch of a Lloyd’s-based cargo consortium using insurtech technologies to help manage risk and claims performance. Led by Ascot and Beazley, the consortium brings together a range of cargo carriers that will provide a maximum …

AI in Claims Operations: Lessons Culled from the Early Innings

While there are many different segments of the commercial insurance industry, they often share a similar story. From my vantage point, the workers’ compensation system was designed to help both injured workers and employers by guaranteeing care and compensation for …

The Changing Nature of Insurance Claims Litigation

Mergers and acquisitions, sophisticated litigation management technology and hedge fund-backed capital has made the plaintiffs’ bar a formidable opponent in recent years. In the last podcast in the Insights on InsurTech series, The Future of Insurance Claims Litigation, Wesley Todd, …

Fitch: Workers’ Comp a Prime Target for Insurance Innovation

The workers’ compensation segment of the property/casualty insurance business is a prime target for technology investment to maintain competitiveness and bolster performance, according to Fitch Ratings. “As the largest U.S. commercial lines segment, workers’ compensation is a focal point for …

Retaking Control When Dealing With Insurtech Choices

Distinguishing between insider and outsider firms is the key to gaining control of insurtech options, according to Wesley Todd, creator of CaseGlide, a collaboration, workflow, and analytics platform for insurance litigation departments. In the second in a series of podcasts …